Job Title

Add expected salary to your profile for insightsGuest Service AgentWe are seeking a talented, vibrant and dynamic Guest Service Agent, that will bring individuality, creativity and passion into turning the ordinary into extraordinary.About EVTQT Hotels & Resorts is part of EVT, one of Australia and New Zealands leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.About QTA collection of 11 hotels and resorts spanning Australia and New Zealand as well as Singapore, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix? A place for explorers and wildflowers, QT Perth is an eclectic urban oasis where everyone fits in perfectly. Service obsessed? Better yet. Boasting designer guest rooms, event spaces, Santini Bar & Grill and Rooftop at QT, there are ample opportunities to insert your passion for making the day.About the role:We are seeking a talented, vibrant and dynamic Guest Service Agent, that will bring individuality, creativity and passion into turning the ordinary into extraordinary.Anticipating and attending to the guests needs and desires immediatelyEnsuring that all Hotel guests luggage, messages, and special requests are handled promptly and efficientlyCreate a sense of welcome spirit and is highly motivated and enthusiastic...always!Facilitate an attentive and genuine arrival and departure experience for our guestsDemonstrate commitment to service excellence and guest satisfactionHandles all facets of front desk operations in a timely mannerCreatively solves any problems or requests that may arise throughout a guests stay.Skills & experienceRelevant experience in the hotel industryExcellent presentationIncredibly reliable and flexibleAbility to work AM, PM and Night Shifts if requiredPersonalityplus, and able to bring it out in your teamPrevious experience with Opera desirablePassion for Hospitality, amazing communication skills both on the phone & in personExcellent attention to detail & commitment to high standardsBenefits & perksAt EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing Elevate Perks are available to all staff from day dot.50% off stays at EVT hotels QT, Rydges, Atura, Lylo and more.$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.Awesome winter and summer savings and discounts at Thredbo.Rapidcareer growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Strategic focus on sustainable design, sustainable practices & procurement and transparency and reporting.Australia and NZs largest and most diverse experiences company.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too.QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. Thats what we stand for. Originality. Individuality. Authenticity.And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be.As part of the Australian-owned Event Hospitality & Entertainment group, were a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealands most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more.Our value rests on our people, and we value the contribution every individual makes.Now what does QT literally stand for? Youll have to come and meet us to find out.What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too.QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. Thats what we stand for. Originality. Individuality. Authenticity.And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be.As part of the Australian-owned Event Hospitality & Entertainment group, were a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealands most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more.Our value rests on our people, and we value the contribution every individual makes.Now what does QT literally stand for? Youll have to come and meet us to find out.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Guest Services Agent #J-18808-Ljbffr