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Job Title


Senior Customer Business Manager - eCommerce


Company : Nestl SA


Location : Sydney, New South Wales


Created : 2025-07-13


Job Type : Full Time


Job Description

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Senior Customer Business Manager - eCommerceSenior Customer Business Manager - eCommerceThe OpportunityAt Purina, it''s no secret that pets are our passion. Our vision is to be the worlds most trusted company in enriching the lives of pets and the people who love them.Were dedicated to improving the health and lifestyle of cats and dogs through quality nutrition and care. Put simply, we believe a healthy pet makes for a happier home and our commitment to dogs, cats and their owners has made us a world leader in pet care.The bonds we have with our pets nourish their lives as well as ours we truly believe Pets and People are better together.Join our dynamic and passionate sales team as a Senior Customer Business Manager - eCommerce. We are looking for an innovative and results-oriented individual to spearhead our eCommerce initiatives, driving growth and enhancing our digital presence.As a key member of our team, you will collaborate with eCommerce customers to develop winning strategies that foster long-term growth. You will represent the eCommerce channel to unlock effective plans and drive the right portfolio for success. You will oversee a team of 2 direct reports, ensure alignment with our overall business objectives.Develop strategic business plans for the eCommerce channel, outlining key objectives and growth strategies.Collaborate with commercial teams to drive eCommerce success and achieve business goals.Optimize the Purina product range and enhance digital touchpoints across e-retailers for maximum impact.Execute eRetail search and media strategies to boost online visibility and drive traffic.Partner with the Pureplay CBM to explore new sales channels, adapting content and product offerings as needed.Act as a Subject Matter Expert (SME) in eCommerce, sharing knowledge and best practices across the Purina organization.Lead eCommerce projects with retailers to enhance their digital platforms and capabilities.WHAT WILL MAKE YOU SUCCESSFULProven experience in Category and Account Management within the FMCG sector, with a focus on driving sales growth.Strong analytical skills with the ability to interpret market data and drive strategic decisions.Understanding of e-retailing dynamics, site merchandising, and content management to enhance online conversion.In-depth knowledge of the evolving eCommerce landscape and its impact on business.Proficient in Excel and PowerPoint, with strong presentation skills to effectively communicate insights.Familiarity with online merchandising principles and market/channel dynamics.Demonstrated project management skills to lead initiatives effectively.Full Australian working rights and applicants may be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.In addition, we offer:5 ''KitKat Days'' throughout the year, allowing time off for personal well-being and recharge.Varied career experiences and personalised development supportWellbeing benefits including vaccinations and health insurance discountsDiversity & Inclusion initiatives and programPaid parental and partner leavePurchase Leave SchemeVolunteering leave, Sports leave, Emergency Services leaveDiscounted gym membershipsNovated LeasingSalary Sacrifice to SuperannuationOur StoryAt Nestl, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.We aim to hire respectful, curious, value driven and inspiring people who care about the peoples lives that we touch every single day.Be a force for good.We want to make finding your dream job possible. If you require additional support with your application, please contact us atcareers@au.nestle.comApply today!The OpportunityAt Purina, it''s no secret that pets are our passion. Our vision is to be the worlds most trusted company in enriching the lives of pets and the people who love them.Were dedicated to improving the health and lifestyle of cats and dogs through quality nutrition and care. Put simply, we believe a healthy pet makes for a happier home and our commitment to dogs, cats and their owners has made us a world leader in pet care.The bonds we have with our pets nourish their lives as well as ours we truly believe Pets and People are better together.Join our dynamic and passionate sales team as a Senior Customer Business Manager - eCommerce. We are looking for an innovative and results-oriented individual to spearhead our eCommerce initiatives, driving growth and enhancing our digital presence.As a key member of our team, you will collaborate with eCommerce customers to develop winning strategies that foster long-term growth. You will represent the eCommerce channel to unlock effective plans and drive the right portfolio for success. You will oversee a team of 2 direct reports, ensure alignment with our overall business objectives.Develop strategic business plans for the eCommerce channel, outlining key objectives and growth strategies.Collaborate with commercial teams to drive eCommerce success and achieve business goals.Optimize the Purina product range and enhance digital touchpoints across e-retailers for maximum impact.Execute eRetail search and media strategies to boost online visibility and drive traffic.Partner with the Pureplay CBM to explore new sales channels, adapting content and product offerings as needed.Act as a Subject Matter Expert (SME) in eCommerce, sharing knowledge and best practices across the Purina organization.Lead eCommerce projects with retailers to enhance their digital platforms and capabilities.WHAT WILL MAKE YOU SUCCESSFULProven experience in Category and Account Management within the FMCG sector, with a focus on driving sales growth.Strong analytical skills with the ability to interpret market data and drive strategic decisions.Understanding of e-retailing dynamics, site merchandising, and content management to enhance online conversion.In-depth knowledge of the evolving eCommerce landscape and its impact on business.Proficient in Excel and PowerPoint, with strong presentation skills to effectively communicate insights.Familiarity with online merchandising principles and market/channel dynamics.Demonstrated project management skills to lead initiatives effectively.Full Australian working rights and applicants may be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.In addition, we offer:5 ''KitKat Days'' throughout the year, allowing time off for personal well-being and recharge.Varied career experiences and personalised development supportWellbeing benefits including vaccinations and health insurance discountsDiversity & Inclusion initiatives and programPaid parental and partner leavePurchase Leave SchemeVolunteering leave, Sports leave, Emergency Services leaveDiscounted gym membershipsNovated LeasingSalary Sacrifice to SuperannuationOur StoryAt Nestl, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.We aim to hire respectful, curious, value driven and inspiring people who care about the peoples lives that we touch every single day.Be a force for good.We want to make finding your dream job possible. If you require additional support with your application, please contact us atcareers@au.nestle.com #J-18808-Ljbffr