Add expected salary to your profile for insightsWe are AUSIEXWith over 25 years of experience in the local market and the backing of a multinational trading technology powerhouse, were AUSIEX. We specialise in equities execution, clearing & settlement services, and equities administration for financial intermediaries. Since 1994, weve used our deep, local expertise to deliver solutions that seamlessly connect our clients to markets. We are powered by Nomura Research Institute (NRI), a global leader in technology and operations services. Were infusing NRIs proven technology capability and tradition of innovation, with our trusted trading solutions and local market expertise.Why people love working at AUSIEXFocus on career development and growth opportunitiesFlexible work practices including work from homePaid parental leave (12 weeks primary and 4 weeks paid secondary)Financial wellbeing offerings including discounted staff trading ratesA wide range of wellbeing offerings through our Employee Assistance Program.What will you be doingAUSIEXs Relationship Management team is responsible for the delivery of high-quality service to some of our most highly valued advisers. You must effectively build and maintain relationships within your portfolio and be able to identify growth opportunities across our product set.This role is based in Sydney and will see you:Provide a high-quality day to day service to your adviser portfolio to meet their servicing requirements and those needs of their customers.Deliver a differentiated service model for our most highly valued relationships.Enhance customer satisfaction of the adviser managed accounts.Understand the specific needs and aims of your advisers and use your relationships to help them identify new opportunities.Identify and proactively facilitate onsite/over the phone training to adviser assistants or operational teams as required.Proactively participate in outbound campaign activity to assist the business in meeting any revenue or service targets.Take ownership of issues or problems as they arise and proactively manage their resolution keeping the advisers/dealer groups along the wayPartner closely with the Distribution team in identifying new prospects.Actively capture and maintain the voice of the customer to ensure our campaign, development work will meet the needs of our customers.About youTo be considered for this key role, you must have experience in a customer service or a relationship management role in the Financial Markets or Financial Services Industry. RG 146 and ADA 1 is essential, ADA 2 would be preferred.We want to help grow your skills and develop your career with us! If this sounds like you apply today!Inclusion and diversity are part of who we are. Together, we continue to build an inclusive culture that enables, values and celebrates the diverse opinions of our employees.If you need assistance or adjustments to fully participate in the application/interview process, please contact careers@ausiex.com.au .Visit us onwww.ausiex.com.auor onLinkedInUnlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? What''s your expected annual base salary?What can I earn as a Relationship Manager #J-18808-Ljbffr
Job Title
Relationship Manager