Job Title

QT Perth - Assistant Venue Manager Rooftop at QTAdd expected salary to your profile for insightsStaff discounts across the EVT group (QT/Rydges/Atura)$2 movie tickets at Event CinemasLaundered Uniforms and daily on-site Staff MealsPlenty of training, learning and development opportunities across departments and the groupGrowth potential within a leading Australian Hospitality CompanyPosition Summary:To deliver excellent drinks and first class customer service with passion, style and flair everything in line with EVT standards and policies. A specialist food and beverage service leader; working as part of the QT Perth management team to create a world class experience for every guest by driving bar service operations, leading and developing the team and quality of product.The individual will assist and take responsibility for the entire financial outcome of their allocated department. Wages, COGS, Expenses, maintenance and overheads. This position description does not definitively list all the responsibilities; however is a guide to the most important aspects of the role.Primary purpose of the position:Manages and coordinates the activities of the outlet to achieve financial and business targetsProvide effective leadership & development of the Venue teamlan and implement venue operations on a day-to-day basis, in a proactive way, including the areas of customer service, health & safety, team development, sales, marketing, profits, cost control, staff, compliance and housekeeping.Ensure Customer Service standards are maintained in all areas of the venue by:Achieving consistent delivery of agreed customer service standard systems Measuring and maximizing customer satisfaction and take corrective action when necessary Being hands on; setting a personal example to all staff by championing customer service ensuring all team members are correctly inducted, trained and developed to deliver continuous improvement in customer service standardsTeamTo be responsible and accountable for the operational running of their area of responsibility. This will include supervising a team of full-time and casual staff.To ensure team members have clear achievable objectives in line with the departments SOPs and key deliverables.To develop, train and appraise staff as directed by the Venue Manager.To ensure that departmental strategy is disseminated to all staff in their area of responsibility in liaison with the Venue Manager.Maintain effective communication within the team.To support and maintain labour costs in accordance with guidelines set by the Venue Manager within the weekly forecasted and costed budgets.To ensure that all products sold are calculated correctly to maintain maximum gross profit and that all stock is accounted for including comps and wastages.Ensure all operational finance procedures are adhered to eg stock purchasing and management.To be accountable for cash handling and to investigate and report on financial variances through the effective use of POS.To reduce payroll and COGS where possible, and to find efficiencies to maximise revenue/profit.Driving revenue and maximizing profitability through sales analysis, innovation, activations, offerings, and events.Areas of responsibilities / General DutiesAreas of responsibilities will span multiple departments including Rooftop at QT & Santini Bar as well as Santini Grill, C&E, IRD and QT Caf on an ad hoc basis and as directed by the Bars Manager.Roster will span 5 days a week with a minimum of 38 hours per week plus any additional hours where reasonable depending on business requirements.You are required to take accountability and ownership over the relevant department depending on where you are rostered at the time; from set up to pack down, and leading the team members.Curating the bar menu across both Santini Bar & Grill, and responsible for the updates/printing.Ensuring all stock is ordered for both operations and events, managing inventory utilizing the FIFO principle, prep of all batches etc.Liaising with F&B Manager and Bars Manager to ensure spirits/wine/beer contract compliance.Liquor licensing compliance - Manage all aspects of licensing including RSA, guest numbers, hours of operation, and security. Present as a main point for authorities.Unlock job insightsSalary match Number of applicants Skills matchWhat does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too.QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. Thats what we stand for. Originality. Individuality. Authenticity.And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be.As part of the Australian-owned Event Hospitality & Entertainment group, were a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealands most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more.Our value rests on our people, and we value the contribution every individual makes.Now what does QT literally stand for? Youll have to come and meet us to find out.What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too.QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. Thats what we stand for. Originality. Individuality. Authenticity.And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be.As part of the Australian-owned Event Hospitality & Entertainment group, were a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealands most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more.Our value rests on our people, and we value the contribution every individual makes.Now what does QT literally stand for? Youll have to come and meet us to find out.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr