Job Title

Medical Receptionist / Administration AssistantWe are seeking the right candidate who is highly organised with outstanding customer service, previous experience in reception/administration for a high energy, fast paced, varied Wollongong medical specialist clinic.Working 38 hours each weekPermanent, full time employment after probation period for the right candidateJoin a highly specialised and supportive teamABOUT USIllawarra ENT (Ear Nose Throat), Head and Neck Clinic is a long standing, highly reputable clinic located in the heart of Wollongong. Serving both public and private patients spanning the Illawarra, Shoalhaven and Southern Highlands; the Practice is capably led by sought after Surgeons Drs Pearson and Cox and Professor MacKay.Experiencing an unprecedented time of growth, more than ever, we are unwavering in our commitment to quality, excellence and a confident patient experience.THE ROLEMedical Receptionist / Administration Assistant You will be the warm welcome as the Patient arrives. From checking patients in on arrival, to answering phones, processing payments, booking sleep studies and preparing patients for the next step of their medical journeys as well as general office duties.ABOUT YOUPrevious reception /administrative experience is a must (at least 12 months) and Medical Reception experience desired. Impeccable attention to detail and service standards. We are a busy clinic with high volumes of incoming calls and emails to be answered.You will be the first impression of our Clinic, friendly, hardworking, efficient, reliable and punctual. Always happy to help and learn new tasks to expand your growing medical knowledge.KEY RESPONSIBILITIESPatient appointment reminders/confirmationsLiaise with other medical facilities.Respond to incoming callsPatient billing and receiptingGeneral administration tasks and office dutiesClean and sterilise medical equipmentREQUIRED EXPERIENCEAdministration experience (1 year+)Previous reception experience (1 year+)Experience with phone systemsExcellent communication skills (verbal and written)Exceptional attention to detailDESIRED EXPERIENCEMedical Practice experienceExposure and understanding of medical terminologyDiploma or Certification in Business Administration or Medical AdministrationIF YOU ARE INTERESTED IN JOINING OUR TEAM, WE''D LOVE TO HEAR FROM YOU!SEND A COVER LETTER - Tell us about yourself and how you meet the required criteria above.SEND YOUR RESUME - We would like to know about your experienceUnlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Do you have customer service experience? Do you have experience in administration? Which of the following Microsoft Office products are you experienced with? Which of the following statements best describes your right to work in Australia? Which of the following medical practice management software do you have experience with? Which of the following statements best describes your Covid-19 vaccination status? Do you have data entry experience? How many years'' experience do you have as a Reception Role?19d agoMedical AdministrationVascular Care Centre12d agoMedical Administration + ReceptionWollongong Obstetrics and Gynaecology4d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr