Job Title

Use your admin skills to make a difference!Join a values-driven team supporting children and families across the Northern RiversNorthern Rivers Community Gateway has been delivering the Rainbow Region Kids program for many years. This well-established, accredited program provides before school care, after school care, and vacation care for primary school-aged children at various locations across the region.Our dedicated team creates inclusive, safe, and enriching environments for children to thrive and now we''re seeking a committed Program Support Officer to join our Lismore office team (30 hours per week).Your RoleProgram Support Officer Rainbow Region KidsUse your admin skills to make a difference!Join a values-driven team supporting children and families across the Northern RiversNorthern Rivers Community Gateway has been delivering the Rainbow Region Kids program for many years. This well-established, accredited program provides before school care, after school care, and vacation care for primary school-aged children at various locations across the region.Our dedicated team creates inclusive, safe, and enriching environments for children to thrive and now we''re seeking a committed Program Support Officer to join our Lismore office team (30 hours per week).Your RoleAs Program Support Officer, you will provide vital administration support to the Rainbow Region Kids team, helping ensure smooth delivery of our services across the region. Your responsibilities will include:Enrolments, bookings, attendance confirmation and support through the OWNA childcare management systemFee allocation, receipting and reconciliationAdministering inclusion support hours onlineSupporting families and carers with enrolment and account queries via digital platformsGenerating analytical data and reports from OWNA as requiredSupporting general office and team administrationBuilding and maintaining positive relationships with families, schools and stakeholdersParticipating in staff meetings and additional duties as requestedWhat We OfferAttractive salary packaging options (take home more pay!)Bonus leave during the Christmas period (in line with policy)Discounts on RRK enrolments for your childrenAccess to Employee Assistance Programs (EAP)Ongoing training and development opportunitiesFree monthly catered staff breakfastsRegular team building and wellness initiativesOpportunities for career progressionA supportive, inclusive team culture and meaningful work in the beautiful Northern Rivers regionSkills, Experience and QualificationsEssentialQualifications and/or experience in business administration or a related fieldExcellent communication skills, both verbal and writtenAbility to understand and apply admin practices and policies relevant to childrens servicesStrong attention to detail and time managementAbility to work collaboratively as part of a teamWillingness to learn about statutory and funding requirements in childrens servicesCompetency using Microsoft Office 365 and digital platformsDesirableExperience using OWNA or other childcare management systemsAdditional RequirementsCurrent NSW Working with Children CheckNational Police CheckA valid Drivers LicenseApply Now!Whether you''re an experienced administrator, returning to the workforce, or looking to grow your skills in a values-driven organisation, wed love to hear from you. This role offers the opportunity to support vital childrens services, with potential for long-term career growth in the Rainbow Region Kids program.For more information, contact:Ben Barratt People & Culture Officerbenbarratt@nrcg.org.auNorthern Rivers Community Gateway is a child-safe organisation with ACECQA & QIP accreditation. We are an equal opportunity employer and strongly encourage applications from First Nations people, LGBTIQ+ communities, people living with disability, and those from culturally and linguistically diverse backgrounds.Program Support Officer PDTo apply online, please click on the appropriate link below. #J-18808-Ljbffr