Job Title

We are currently seeking a dedicated and proactive full-time Shift Supervisor for our Newcastle Airport & City locations.Reporting to the Station Manager, this role plays a critical part in ensuring excellent sales and customer service for our clients while contributing to the growing success of the station.Benefits include:Competitive hourly rate + shift loadings + generous incentive schemeOpportunity to maximise your income based on your performance with our incentive programOngoing training and developmentAccess to same-day pay via our financial wellbeing providerEmployee Referral Program - earn $$ when you successfully refer a candidateCompany uniform providedGenerous employee discounts including discounted car rental for staff, family, and friends, Bupa health insurance, pet insurance, Accor, and more!Access to an international brand with opportunities to work nationally and globallyAccess to Employee Assistance Program and Calm App - the #1 app for mental fitnessKey responsibilities include:Assisting the Station Manager to exceed financial targets and KPIs by optimizing revenue and profitabilityControlling station costs in accordance with budgetsEnsuring compliance with damage policies to reduce risks and costsMarketing and promoting Europcar services within the station regionExceeding customer service expectationsPreparing accurate reports on financial, operational, station, and fleet performanceQualifications:Experience in supervisory, team leader, or management rolesPrior sales, retail, or customer service experienceExperience with reporting and rostering within budgetsFamiliarity with KPIsClear and confident communication skillsAbility to work a 7-day rotating shift rosterFull Australian work rightsAbout Europcar Mobility GroupEuropcar Mobility Group is a global mobility provider with 75 years of expertise and a leading position in Europe. We aim to change the way you move by offering simple, seamless, innovative, and eco-friendly mobility solutions across a wide range of vehicle rental services worldwide, with a fleet of over 280,000 vehicles, including electric options.Our brands include Europcar, Goldcar, Fox-Rent-A-Car, and Euromobil, serving various customer needs across more than 130 countries with a network of over 9,000 employees. #J-18808-Ljbffr