Support clients in their recovery and return to work as a New Graduate Psychology (Hons) or Rehab Counsellor with Pinnacle Rehab, an award-winning, collaborative workplace.Your roleKey responsibilities include:Managing a portfolio of clients with psychological or physical injuriesCompleting initial assessments and identifying suitable goalsIdentifying barriers preventing clients from returning to workOrganising appropriate intervention with stakeholdersProviding vocational counselling and conducting vocational assessmentsAttending medical appointments with clientsCompleting reports after assessments and meetingsCommunicating with medical professionals regarding diagnoses and treatmentFacilitating a safe and timely graduated return to workDocumenting case notes as part of reporting and compliance requirementsAbout youThe ideal candidate will have:4th year Psychology Graduate qualificationAssociate or Full membership with ASORC as a Rehabilitation Counsellor (Graduates with an honours degree in Psychology are eligible)Car and valid Drivers licensePolice check or willingness to obtain a police check prior to commencementAbility to build strong stakeholder relationshipsAbility to work autonomously and as part of a teamBenefitsCompetitive remuneration plus achievable bonusAll travel paid at AUD0.99 per kmLaptop and iPhone providedWork from home flexibilityEmployee benefits program including wellbeing support, employee connection, life balance, and learning & developmentCompany-wide Christmas party and seasonal social events throughout the yearExcellent team culture and regular team activitiesRecognised as "Great Place to Work" certified 2025, Best Workplaces for Women 2025, Best Workplaces in Healthcare 2024Annual staff company-wide conferenceTraining & developmentStructured induction and onboarding with buddy systemExcellent training and support from the leadership teamProfessional development opportunities, both internally and externallyOpportunity to participate in the Emerging Leaders Program for career developmentCareer progressionOpportunity to start your career as a New Graduate or transition into a rehabilitation consultant roleParticipation in the Emerging Leaders Program for further advancementCareer development supported by regular staff training sessions and annual company conferencesThis job may close before the stated closing date, you are encouraged to apply as soon as possible.Report this job #J-18808-Ljbffr
Job Title
Customer Success Manager