Job Title

Lead with purpose. Build systems. Empower people.WorkVentures is Australias longest-standing tech based social enterprise, committed to transforming Australia through technology, skills and meaningful career pathways.As the team scale their national operations, they are now seeking a people-first, systems-focused Chief Operating Officer (COO) to lead the transformation across the logistics, repair and refurbishment functions, and to support the team''s next phase of sustainable growth.This is a rare opportunity to join a purpose-driven executive team and take the reins of day-to-day operations . You will champion change, strengthen systems, and lift performance to ensure the team are ready to scale sustainably and smartly.About the RoleThis is a hands-on executive leadership role focused on uplifting systems, capability, and accountability across operational functions.Youll guide the combined operational team to deliver service excellence, embed a culture of performance and collaboration, and build systems that enable scale. Youll also act as the operational lead for a major ERP implementation, ensuring successful rollout and adoption across the business, playing a key role in realising the anticipated business benefits.Key ResponsibilitiesProvide strategic oversight across repairs, refurbishment, logistics, decommissioning, and operational complianceCoach and support the functional leads to create high-performing, values-aligned teamsLead operational improvements, performance monitoring and workflow integrationOversee WHS, quality assurance, and compliance frameworksAct as the operational lead for ERP selection, implementation, and organisational readinessCollaborate with internal teams and key external partners to align operations with strategic goalsRepresent operations in planning, risk reporting and performance updates to the CEO and BoardWhat Were Looking ForYoure a calm, structured and capable operator who knows how to lead people through change - not by force, but by building trust, setting clear expectations, and following through. Youre organised and deliberate, with a systems mindset, strong attention to detail, and a focus on quality, safety, and process.You know how to coach, develop and uplift team performance, providing new ways of working while modernising systems and team culture. You delegate thoughtfully, hold people to account respectfully, and stay composed under pressure.Youre a strategic operator who leads with empathy and clarity. You bring structure and insight, but also understand how to navigate resistance and help people adjust to change. You know how to roll up your sleeves - and when to step back and let your team lead.Were especially looking for someone who has:Senior leadership experience in logistics, warehouse, repairs, or service-based operationsProven success leading operational change and process improvementExperience implementing an ERP or business systems upgrade (essential)Strength in structured planning, coaching, and communicationA confident, emotionally intelligent leadership style grounded in purpose and peopleWhy Join WorkVentures?Join a respected social enterprise with national impact and a 40+ year legacyHelp shape the next generation of operational systems, leadership, and deliveryWork with a purpose-driven CEO and supportive executive teamSalary packaging available due to WorkVentures registered charity statusFlexible, hybrid working arrangements availableApply now to apply your proven operational leadership to create meaningful impact to one of Australias most established social enterprises.Position Description #J-18808-Ljbffr