Intake & Admin Officer (6-month maternity leave)Add expected salary to your profile for insightsHELP YOUNG AUSTRALIANS MOVE BEYOND DRUGS AND CRIME. JOIN THE TED NOFFS FOUNDATION, AUSTRALIAS LARGEST PROVIDER OF DRUG TREATMENT FOR YOUNG PEOPLE.Type:Full time, fixed-term 6-month maternity leave contract (looking to start on 8 September 2025)Remuneration:Social, Community, Home Care & Disability Award 2010 (Level 3) + Full salary packaging options availableAbout Us:Originally named The Wayside Foundation, The Ted Noffs Foundation was established in 1970 by the Australian humanitarian, Reverend Ted Noffs, and renamed in 1992 to honour his lifes work. The organisations early work helped co-found Lifeline, the first drug referral centre and The Freedom Ride (Charlie Perkins and Ted Noffs alongside Ken Brindle and Bill Geddes also co-founded the Foundation for Aboriginal Affairs in 1964 (which was one of the first organisations aiming to achieve equality for First Nations people. The Ted Noffs Foundation went on to pioneer drug treatment for young Australians.The Ted Noffs Foundation services are focused on helping young people with drug, crime and mental health issues and have achieved significant success. We run services across NSW, ACT and QLD with over 150 staff and nearly 300 volunteers committed to helping disadvantaged young Australians.The Role:Noffs is looking for anIntake & Admin Officer to join our Palm Youth Rehabto support young people aged 13-17 with serious alcohol and/or other drug-related difficulties. Operating as a therapeutic community, the program provides a holistic, intensive, multi-disciplinary, residential treatment program staffed by professionals specifically trained in working through trauma, challenging behaviours and complex needs.The successful candidate will provide referral, intake and administration support as part of the Palm team and work closely with the young people. This role is the first point of contact for young people (and support services) looking to engage with the Palm program.There are two main components to the position:Intake and ReferralOverall manage the intake process from assessment to entry including:Being the first point of contact for potential clients and referrers.Provision of up to date information about the organisation.Administering the Ted Noffs Foundation''s telephone screening procedure for potential clients in a respectful and caring manner.Provision of referral information as requested.Maintenance of a professional standard of behaviour and the confidentiality of all information pertaining to clients and their families.Maintenance of client''s assessments calendar in consultation with the clinical team.Administration Duties:Assist with responses to requests for the Foundation, including handling enquiries and liaison with Foundation employees.Participate in an organisation wide telephone roster and be reception for Palm.Manage administration duties in consultation with the management team including (but not limited to): petty cash, record keeping, collations of statistics, human resources and staff training, rostering and payroll, coordination of trades people, fleet management, key register and alarm management, accounts and asset management, couriers and etc.All aspects of management of rental and medical accounts for young people.All aspects of meeting management for all Palm meetings.House maintenance and WHS duties as required.Other duties as directed.Recognised and appropriate tertiary qualifications.Demonstrated experience in the drugs and alcohol field.Relevant experience in providing intake and referral services.Relevant experience in providing high level administration support with attention to detail, accuracy and deadlines.Ability to relate to and interact with marginalised young people (in a residential setting would be advantageous) and their families.Demonstrated ability to work autonomously and as part of a team.Excellent telephone and inter-personal manner and ability to act empathetically and with sensitivity.Commitment to the principles of harm minimisation and to the aims of the Ted Noffs Foundation.Must have a current and valid QLD Blue Card.Current driver''s licence and a good driving record.Ted Noffs Foundation is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes, but is not limited to First Nations People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.How To ApplySubmit your application via SEEK with aResume and aCover Letteraddressing the selection criteria.As interviews will be conducted on a rolling basis, applicants are encouraged to apply at the earliest point and will be highly regarded. Interviews may be offered upon application.Please note only successful applicants will be contacted. For further information, contact us at jobs@noffs.org.au .Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Do you have experience in administration? Which of the following statements best describes your right to work in Australia? Do you have experience preparing work rosters? Do you have a current Working With Children (WWC) Check? Do you have a current Australian driver''s licence? Which of the following statements best describes your Covid-19 vaccination status? Do you have experience working with young people with complex needs? How many years'' experience do you have as an administration officer?Originally named The Wayside Foundation, Noffs Foundation was founded in 1970 by the great Australian humanitarian, Reverend Ted Noffs and his wife Margaret Noffs.During their remarkable careers of pioneering initiatives for young people, the Noffs established Sydneys first crisis centre in 1968, set up the first Drug Referral Centre in Sydney in 1967, co-founded the Aboriginal Affairs Foundation in 1962 and co-founded Lifeline in 1963.Teds son, Wesley and his wife Amanda Noffs took over the foundation after Ted suffered a stroke. They renamed the organisation, The Ted Noffs Foundation. Wesley and Amanda worked alongside academics to create the countrys first drug and alcohol rehabilitation centre for adolescents known as PALM. The community and government immediately supported the idea and the work of Noffs Foundation spread across Australia.Source: This is an extract from the company''s own website.Originally named The Wayside Foundation, Noffs Foundation was founded in 1970 by the great Australian humanitarian, Reverend Ted Noffs and his wife Margaret Noffs.During their remarkable careers of pioneering initiatives for young people, the Noffs established Sydneys first crisis centre in 1968, set up the first Drug Referral Centre in Sydney in 1967, co-founded the Aboriginal Affairs Foundation in 1962 and co-founded Lifeline in 1963.Teds son, Wesley and his wife Amanda Noffs took over the foundation after Ted suffered a stroke. They renamed the organisation, The Ted Noffs Foundation. Wesley and Amanda worked alongside academics to create the countrys first drug and alcohol rehabilitation centre for adolescents known as PALM. The community and government immediately supported the idea and the work of Noffs Foundation spread across Australia.Source: This is an extract from the company''s own website.What can I earn as an Administration Officer #J-18808-Ljbffr
Job Title
Intake and Admin Officer (6-month maternity leave)