Department of HealthHospitals & Primary Care - Hospitals NthHospitals North - Allied Health NorthApplications must be submitted by Sunday 27 July, 2025 11:55 PMSunday 27 July, 2025 11:55 PM AESTAward/Classification:Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2$66,049 to $70,993 pro rata, per annumEmployment type:Part TimeRegion:NorthLocation:LGH Charles Street, LauncestonThe Customer Service Officer supports the efficient operation of administrative duties for Allied Health services and staff at the Launceston General Hospital (LGH).The Team:Located in the Launceston General Hospital, Allied Health provides comprehensive inpatient, outpatient and community services across Northern Tasmania.This position is part of the integrated Allied Health Administration Team, operating across multiple sites in Launceston.We offer an exciting and rewarding place to work, featuring contemporary administrative practice.The Role:Supports the efficient operation of administrative duties for Allied Health services and staff at the Launceston General Hospital (LGH).You will need:to be a highly motivated individual that loves working in a team environment but can work independently if requiredto be flexible and adapt to changes in a busy and ever-evolving work environmentto be a quick learner in hospital IT systems and programs, and motivated for continuous growth and developmentNote: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.Why Tasmania:The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.Tasmania, Australia''s only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmanias public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.Details of appointment:Permanent, part time, day worker position, working 19.76 hours per fortnight,commencing as soon as you would like to join our team.*notwithstanding hours to be negotiated with the successful applicant.Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.Salary:$66,049 to $70,993 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.Salary range is in accordance with Public Sector Unions Wages Agreement 2022Salary Packaging:Youll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.Benefits available to eligible candidatesProfessional development and accelerated pathways.A range of leave entitlements, including study leave and Professional Development Support.Fitness Passport You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.More information about our Employee Benefits can be found hereApplicants should note the following criteria are desirable:Completion of Certificate III in Business Administration or equivalentNote: - Please refer to the Application Guide for more information of pre-employment check.Download the Statement of Duties and any Associated DocumentsWe encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.*applications from Recruitment agencies will not be accepted for this roleFor more information:Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.Name: Wendy BlackberryPosition: Office Manager - Allied Health ServicesPhone number:(03) 6777 4010Email address: wendy.blackberry@ths.tas.gov.auWhat it is like working at the Department of Health?Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2$66,049 to $70,993 pro rata, per annumEmployment type:Part TimeRegion:NorthLocation:LGH Charles Street, LauncestonThe Customer Service Officer supports the efficient operation of administrative duties for Allied Health services and staff at the Launceston General Hospital (LGH).Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2$66,049 to $70,993 pro rata, per annumEmployment type:Part TimeRegion:NorthLocation:LGH Charles Street, LauncestonThe Customer Service Officer supports the efficient operation of administrative duties for Allied Health services and staff at the Launceston General Hospital (LGH).Review the Statement of Duties and consider if you meet the requirements.Speak to the Contact Officer if you have any questions.Submit your application including any additional documents as specified in each individual job vacancy notice. #J-18808-Ljbffr
Job Title
Customer Service Officer (503511L6)