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Join to apply for the Guest Services Advisor role at NAB2 days ago Be among the first 25 applicantsJoin to apply for the Guest Services Advisor role at NABGet AI-powered advice on this job and more exclusive features.As a Guest Services Advisor, you will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our commercial buildings, ensuring qualitative customer outcomes are realised.Multiple opportunities available | Permanent full time and 8-month Fixed-term Full-time Opportunity based at 395 Bourke Street Melbourne CBDIn the role of Guest Services Advisor, you will put customers at the centre of everything you do.Apply your customer service passion in a professional environment within the Banking sector.Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.In the role of a Guest Services Advisor, you will join the Workplace Team thats doubling down on customer obsession.Each Day, Youll Go Above And Beyond ToDeliver exceptional colleague and customer experience in every interaction across a range of on-site workplace services with a focus on anticipating needs, listening to the colleagues and visitors, and making every interaction simple, effective, and quick.Receive and welcome guests, collect courier deliveries, sort and transport mail to the correct location.Assist with building, parking and property access including event space bookings and set-up.Complete floor walks utilising a checklist, noting, and reporting maintenance issues.Once proficient, cross-skill to be front of house and back of house capable.Were looking for the best and brightest to deliver the best for our customers. Youll need:Hospitality/customer service experience in a Hotel/Concierge/Professional attendant environment would be highly regarded.Holds a Certificate III in Hospitality would be highly regarded.Professional verbal and written communication skills.Ability to multi-task and prioritise tasks with operational awareness.Able to demonstrate a common-sense approach to problem solving.Demonstrable growth mindset, eager to learn and has the attitude that success means delivering as a team.A diverse and inclusive workplace works better for everyoneWe know that our people make us who we are. That''s why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.Join NABIf you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesBankingReferrals increase your chances of interviewing at NAB by 2xGet notified about new Service Advisor jobs in Melbourne, Victoria, Australia.Service Advisor - Werribee Nissan - AutomotiveMelbourne, Victoria, Australia 4 weeks agoLaverton North, Victoria, Australia A$60,000.00-A$100,000.00 1 week agoHobsons Bay, Victoria, Australia 3 days agoRichmond, Victoria, Australia 1 month agoNational Customer Service Manager - West FootscrayWest Footscray, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 6 days agoDandenong, Victoria, Australia 19 hours agoService Advisor - Footscray GWM/Haval - AutomotiveMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 weeks agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoSouth Melbourne, Victoria, Australia 21 hours agoMelbourne Airport, Victoria, Australia 5 days agoMalvern East, Victoria, Australia 4 months agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 2 months agoKeysborough, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 3 weeks agoEvents & Conferencing Service Manager - BarSouthbank, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 month agoDoncaster, Victoria, Australia 1 week agoDocklands, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoPort Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 9 hours agoRowville, Victoria, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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