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Business Development Manager - Broker (Melbourne)Join to apply for the Business Development Manager - Broker (Melbourne) role at Commonwealth BankBusiness Development Manager - Broker (Melbourne)2 days ago Be among the first 25 applicantsJoin to apply for the Business Development Manager - Broker (Melbourne) role at Commonwealth BankWho are we?Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the worlds best systems and processes.Who are we?Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the worlds best systems and processes.As part of the broader Home Buying team, Third Party Banking is a dedicated sales and service support channel for the mortgage business placed with CommBank, via mortgage brokers. This team is a focused sales force with intensive calling programs, designed to ensure that CommBank product is front of mind when brokers are dealing with existing and prospective clients.Do work that mattersReporting directly to the State Manager Third Party Banking, as a Business Development Manager (known internally as Relationship Manager) you will be passionate about customer service, ensuring a superior overall level of service is delivered to your valued clients. In addition, you will be responsible for driving profitable business by providing strong relationship and sales support management to a client base of brokers and advisers in the promotion of CommBank home loans and banking products for the Group - this is an "on-the-road" BDM role.Additionally, you will:Proactively develop your broker client baseImplement a regular client-call and visitation programBe a lead aggregatorSupport our Plantinum and Elite broker baseUse your knowledge of CommBanks banking products to achieve business unit sales and growth targetsEnsure the provision of consistently accurate technical, loan structuring and policy support to brokersIdentify training and development needs and drive the continuous improvement of brokers knowledge and service standardsTake ownership of customer needs and identify appropriate service and product solutionsEnsure that settlements are maximised, and that customer retention risks are identified and proactively resolvedDeliver presentations to client groups and attend banking and related promotional public relations events, whilst networking and managing successful relationshipsBe a change advocate by understanding regulatory initiatives and incorporating changes in to ongoing broker educationDeliver exceptional customer service in all dealings, as reflected in a positive lift in various survey resultsWere interested in hearing from people who have:Excellent industry knowledge of both local and national housing and mortgage broker marketsPrior experience and knowledge of mortgage/lending products and servicesDemonstrated ability in sales, business development and relationship management, with strong interpersonal, verbal and written communication skillsCommercial acumen, and an understanding of credit and risk policiesCurrent, non-restricted Australian drivers licenceIntermediate MS Excel skills and the ability to perform statistical analysis preferredTertiary qualifications in a related business field - preferredIf you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.We''re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 29/07/2025Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development and SalesReferrals increase your chances of interviewing at Commonwealth Bank by 2xSign in to set job alerts for Business Development Manager roles.Melbourne, Victoria, Australia 2 weeks agoBusiness Development Manager, Wish Local APACMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMulgrave, Victoria, Australia A$160,000.00-A$200,000.00 2 weeks agoStrategic Partnerships and Business Development ManagerMelbourne, Victoria, Australia A$185,000.00-A$200,000.00 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoCorporate & Government Business Development ManagerMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$200,000.00-A$350,000.00 1 month agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 6 hours agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 5 hours agoSenior Business Development Manager - Customised SolutionsMoorabbin, Victoria, Australia A$175,000.00-A$205,000.00 2 months agoBusiness Development Manager - Wine, Spirits, RTD & BeerBusiness Development Manager, Renewables & Grid, ANZMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$100,000.00-A$120,000.00 3 weeks agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia A$120,000.00-A$140,000.00 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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