Join to apply for the Senior Claims Officer role at QBE Insurance2 days ago Be among the first 25 applicantsJoin to apply for the Senior Claims Officer role at QBE InsuranceGet AI-powered advice on this job and more exclusive features.Primary DetailsTime Type: Full timeWorker Type: EmployeePlease see more information about QBE careers here CareersLocation: Parramatta NSW & Brisbane QLD (Also open to Melbourne VIC)Type: Permanent, full timeThe opportunityJoin our team as an experienced Senior Claims Officer Large & Complex. Handle large and complex commercial claims. Leverage your customer service expertise for success and growth in high-value claims within the dynamic insurance industry. This role specialises in Commercial claims, offering an exciting and challenging opportunity to collaborate with our broker partners, customers, loss adjusters, builders, and suppliers for effective and efficient claims management.Your new roleProvide outstanding customer service via verbal, written and in-person interactionsEnd to end management of complex and large loss commercial claims with support from your leadersBuild and maintain strong relationships with both internal and external stakeholdersWork in a fast-paced and dynamic work environmentAbout YouMust have previous experience in handling large value commercial property claimsISR experience will be highly regardedCustomer focused with a genuine care for people and ideally experience working with brokersPossess resilience and the ability to remain composed under pressureDemonstrate confidence in decision-making and empowerment, coupled with the capacity to actively listen and guide stakeholders through the claims process with empathyDemonstrate proficiency in computer skills, adaptability to new systems, effective prioritisation of work, and a willingness to seek assistance when requiredAbout QBEWe can never really predict whats around the corner, but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner.And our people will be at the centre of our success. Were proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.With more than more than 13,000 people working across 27 countries, were big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.We believe this is our moment what if it was yours too?Your career at QBE lets make it happen!BenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:Hybrid Working a mix of working from home and in the office to enhance your work/life balanceOur Thriving at our Best wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks gender-equal flexible leave for all new parents, including paid superThe ability to maximise retirement savings through voluntary super contributions and company matchingIncome protection insurance & reimbursed Death and Total Permanent Disability insurance premiumsAdditional leave and support through QBEs Family Domestic Violence First Responder NetworkDiscounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partnersRewards & RecognitionWe value our employees experience with us and are proud to have been recognised for the following awards:2021 LinkedIn Top Employer & HRD Employer of Choice2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR AwardsGold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTQI+ workplace inclusionRanked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduatesTop 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)Family First accredited employer since 2021APPLY NOW and lets make it happen!Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at recruitment@qbe.comSkills:Case Management, Claims Administration, Claims Settlement, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Privacy, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Assessments, Sound JudgmentApplication Close Date: 29/07/2025 11:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesInsuranceReferrals increase your chances of interviewing at QBE Insurance by 2xGet notified about new Claims Officer jobs in Parramatta, New South Wales, Australia.Sydney, New South Wales, Australia 1 day agoParramatta, New South Wales, Australia 2 days agoClaims Specialist - Claims and Workplace HealthSydney, New South Wales, Australia 1 day agoClaims Officer - Total loss, Fire & TheftParramatta, New South Wales, Australia 6 days agoNorth Sydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 days agoSenior Claims Specialist - 12 Month Fixed Term ContractSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 1 day agoWoodpark, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSenior Property Claims Specialist (12 Month Contract)Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoMedical Support Officer (Administrative Officer Level 4) - Medical Allocations and Development Unit (MADU)Medical Support Officer (Administrative Officer Level 4) - Medical Allocations and Development Unit (MADU)St Leonards, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSenior Project Officer, APS6, Consumer Product Safety, Risk Assessment & Operations (EA2025/118)Sydney, New South Wales, Australia 6 days agoSenior Intelligence Analyst, APS6, Data and Intelligence Branch (EA2025/123)Sydney, New South Wales, Australia 2 hours agoDirector, Renewable Energy Zones, EL2, AER - Network Regulation (EA2025/111)Sydney, New South Wales, Australia 2 weeks agoSenior Procurement Officer, APS6, AER - Corporate (EA2025/120)Sydney, New South Wales, Australia 6 days agoWere unlocking community knowledge in a new way. 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Job Title
Senior Claims Officer