Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.General Manager Australia & New ZealandLocation: Melbourne, VICType: Full-time, Permanent- RemoteSalary: Competitive Package + BonusIndustry: SaaS / Print MIS / Software SolutionsAbout UsWe are a leading global provider of cloud-based Print MIS software, transforming the way print businesses operate. We help our customers streamline operations, boost efficiency, and thrive in an evolving digital landscape. Backed by a strong local team and international innovation, we are proud of our vibrant, customer-focused culture and our daring approach to leadership, growth, and transformation.About the RoleWere looking for a dynamic and people-centric General Manager to lead our ANZ business and drive the success of our print MIS software solution across Australia and New Zealand. Youll oversee sales, project delivery, and customer support functions, ensuring the achievement of key performance indicators (KPIs) while delivering exceptional value to our clients.This senior leadership role reports directly to the global executive team and plays a critical part in our regional and global growth. The ideal candidate brings not just commercial acumen, but a genuine passion for people leadership, operational excellence, and customer experience. If you thrive on building high-performing teams, navigating complexity with calm, and bringing out the best in others, grounded in trust, vulnerability, and wholehearted leadership - youll thrive in this role.Key ResponsibilitiesProvide strategic and operational leadership across Sales, Project Implementation, and Customer Support teamsLead, inspire and coach a team of passionate professionals in a remote-first environmentDevelop and execute sales strategies to meet and exceed ANZ revenue targetsOversee successful project delivery, from pre-sales to customer go-live, ensuring on-time, on-budget outcomesNavigate stakeholder relationships across all levelsfrom front-line users to C-suite executivesand tailor your communication style to the audienceAct as the voice of the region, collaborating with the global leadership team to influence product, roadmap, and customer strategyManage complex negotiations and conflict resolution with a calm, people-first approachChampion a culture of collaboration, accountability, and innovation across the businessMonitor key performance indicators (KPIs) and present insights to the global executive teamFoster strong, lasting relationships with customers, integration partners, and internal teamsWhat Were Looking ForProven experience in a senior leadership role, preferably within SaaS, ERP, or software implementation industriesStrong track record leading remote and cross-functional teamsDeep experience in stakeholder engagementcomfortable operating across both high-level executives and hands-on operational rolesSkilled communicator who can adapt messaging to suit technical, operational, or commercial audiencesHigh emotional intelligence with proven negotiation and conflict management abilitiesCommercial and strategic acumen with the ability to drive revenue, efficiency, and customer satisfactionExperience with B2B sales, implementation, and customer lifecycle managementFamiliarity with the print industry or manufacturing (bonus but not essential)Willingness to travel across Australia and New Zealand as requiredWhats On OfferA values-driven, inclusive culture that believes in showing up with heart and honestyA leadership role with genuine influence and purposeCompetitive salary + performance bonus + tools of tradeA high-trust environment that celebrates accountability and growthOpportunities for global collaboration and impactDiversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. 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General Manager- PrintIQ New Melbourne, Victoria, Australia