Job Title

Operational Services Officer - Parklands Residential Aged Care FacilityAbout the work facilityParklands Residential Aged Care Facility is a health service within the Townsville Hospital and Health Service and is supported by the Rural Hospitals Group. The facility provides service delivery to 70 residents. The McCarthy High care frail aged unit has 40 beds including one community respite. The Nautilus/Pandora unit has 30 beds for mobile wandering residents requiring care within a secure unit, Nautilus/Pandora unit includes two community respite beds.About your new employerThe Townsville Hospital and Health Service (HHS) offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise.We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University.A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network.Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.Competitive salary and benefits including:Casual rates:$39.05 - $41.66 p.h. (OO2)12.75% employer contribution to superannuationAbout your opportunityAn amalgamation of historic roles, such as catering, cleaning and laundry has led to a cohesive team approach to resident service delivery. Staff flexibility is a key factor to the success of achieving the primary objective of the Operational Service Officer. Communication is primarily with the supervisor and then encompasses all staff within the multidisciplinary team including nursing, allied health, and administration.In this role you will:Deliver high-quality services that meet the needs of residents and support environmental standards, under the direction and/or supervision of a supervisor, and within your level of experience and training.Undertake any education necessary to maintain up-to-date knowledge relevant to your role.Maintain public health care sector standards and ensure compliance with the Code of Conduct and Aged Care Standards.Please refer to the Role Description for further details.Recruitment Agency referrals will not be accepted.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .DocumentsBefore applying for this vacancy please ensure you read the documents below.Password:Forgotten your password? ( )Need help? Contact usIf you have any questions about your account or accessing this website, please contact our helpdesk .Inclusion and diversityWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.This recruitment portal is your gateway to a wide range of graduate program positions on offer in the Queensland Government.How satisfied are you with your experience today? *Neithersatisfied ordissatisfied(3)Satisfied(4)Verysatisfied(5)Comments *Please leave this blank (this helps us identify automatic spam) #J-18808-Ljbffr