Job Title

Workplace Leader | Flexible Work | National GrowthAre you a workplace leader with a passion for creating exceptional workplace experiences that leave a lasting impression? Are you a trend hunter for what Australian workplace will be in the future? Do you thrive with a goal in mind and can you assemble a team team to fulfil that dream? If so, you may be BrewHub''s next Head of Workplace Services.Reporting to the General Manager Client Experiences, this role was introduced to head up our existing Workplace Services teams and drive the growth of this valuable area of our business. We''re good at it, and we have a goal to do more of it, in all of Australia''s CBD & UBD areas.About the RoleThis role takes ownership from concept to completion, leading concierge and conference services, mailroom services, and building out our workplace solutions from the ground up to meet future workplace trends.A member of the Leadership Group, this role will be preferably based from our Sydney office in Alexandria, however with a national platform and an existing team in Perth, we welcome the right candidate to also apply from Perth, Melbourne, or Brisbane.The accountabilities are:Design and implement a growth plan that strengthens our brand presence, cultivates key relationships, and expands our Workplace Services nationallyAttract and build new business opportunities by engaging and negotiating with prospective clients, to offer premium, innovative, and sustainable solutionsNurture and strengthen client relationships by providing valuable insights, analysing service performance, and presenting opportunities that deliver mutual benefitAnalyse and monitor workplace trends, industry leaders, and client needs to identify opportunities that enhance BrewHubs Workplace Services offeringLead the integration of Workplace Services across our operations by aligning with internal stakeholders to ensure teams are embedded within the broader businessEmpower team managers to own the service outcomes of their areas and contribute to national expansion for consistent on brand services deliveryManage the Workplace Services teams to deliver high performance service quality that meets and exceeds client expectations and seeks continuous improvementEstablish and review performance metrics that align to our strategy and meet the employee engagement and workplace services goals of our clientsYou''ll have:Minimum 3 years in similar workplace business development or account management role with business degree or equivalentHospitality or customer service background to match our culture, with experience in facilities or leading employee experience solutionsCommercial acumen and confidence to build relationships and networks that foster brand recognition and attract new businessAbility to tailor proposals and solutions to meet both client and company needsExperience with people management, leading teams, coaching and developmentWell development appreciation for current and future trends and drivers including social responsibility, employee engagement, environmental and wellbeing solutionsPassion for people, culture, and workplace solutionsBenefits, Perks, & Rewards for YouBe a part of a values-driven national team with a clear strategic direction and an active growth plan across Australia.Work with premium products to deliver the highest quality for Australias best corporate workplaces.Celebrate you, with your birthday off every year!Company laptop, phone, and tools provided to perform your role.Discounts through Employment Hero platform.Access confidential counselling and coaching services for you and your family, provided by Acacia EAP on wellness, nutrition, and financial matters.About BrewHubA cup of coffee is so much more than a beverage. It''s an invitation to communicate, to engage and to create dialogue.At BrewHub we bring corporate workplaces to life through premium hub solutions including beverages, snacks, and engaging experiences.We are passionate corporate hospitality leaders driving genuine client relationships and long-term engagement.We are creating thriving workplaces in all states of Australia where every BrewHubber can reach their potential.We directly employ all aspects of our services, so our local teams work together to deliver impactful customer experiences.We are a national team, constantly expanding with growing opportunities across all states in different departments.We take seriously the role we play within our community and our natural environment, firstly with our own people at the core.If you are a believer in the impact workplaces can have on employee engagement and are passionate about bringing workplaces to life, we''d to hear about it from you!BrewHub is an Equal Opportunity Employer with a core value ofinclusiveness, we strongly encourageapplications from all cultural backgrounds, genders, and abilities.Applications will remain open until we have filled our available position.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? How many years'' experience do you have in a client services / account management role? What''s your expected annual base salary? Do you have a current Police Check (National Police Certificate) for employment? How many years'' experience do you have in the hospitality & tourism industry?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr