Job Title

The AHB Group is a leader in building residential homes. Our vision is deliberately simple: To be the home builder most known for changing consumer views on home building in Victoria.Our group consists of a range of different brands which cater to different markets, this includes Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho living and Marque just to name a few.Due to substantial growth in the region, Sherridon Homes Shepparton office is currently seeking a Customer Experience Coordinator to join our supportive and dynamic team in Shepparton.This role will play a crucial role taking care of our customers throughout the administration process of their build through to site start.The RoleYou will deliver an exceptional journey to our customers building a home experience.Working within a tight knit and supportive teamAbility to establish strong networks with internal and external stakeholdersUtilizing technology, internal systems, industry knowledge and AHB Group software to deliver a seamless customer experienceMaintaining accurate data entry in line with the Customer Journey and AHB Group policy and procedureSupporting the Construction team to achieve a higher standard for our customers.About YouYou have a high emphasis on Customer ServiceA caring/empathetic nature when dealing with clients and colleaguesWell developed communication skillsHigh level of personal presentationDriven with a Can Do attitudeStrong attention to detailEnjoy the excitement of being a part of a rapidly expanding businessQualifications And ExperienceQualifications in building industry highly regardedHighly developed computer literacy skillsAble to prioritize and handle a large work-loadA strong work ethic and the ability to multi-taskStrong written & verbal communication skills, including a professional phone mannerWhat''s On OfferA passionate and fun teamTraining, development and mentoringOpportunities to grow within the organisationAbove market salaryLollies, coffees, lunches, extravagant company eventsDiversity, inclusion and a bunch of fun people doing fun thingsIf you''re looking to join a progressive company with a tight-knit and fun team, we would love to hear from you.Next Steps..If it sounds like you, we would recommend you make an application today to get the ball rolling. We look forward to your application.You must have unlimited Australian work rights to be considered for this role; as well as being able to interview in person.To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves. #J-18808-Ljbffr