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Job Title


Case Coordinator


Company : IRT Australia


Location : Wollongong, New South Wales


Created : 2025-07-22


Job Type : Full Time


Job Description

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Founded in 1969, IRTs mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. Were one of Australias largest community-owned providers of independent living, aged care and home care. Were proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld.IRT is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians.About the RoleAge Matters is an IRT initiative that assists older people who are isolated and vulnerable navigate the complex systems of our modern world.As a Case Coordinator, youll be part of a dedicated and passionate team to support vulnerable and isolated older people access services under the care finder program.The successful applicant will have experience helping people navigate Aged Care and housing services and will possess a genuine desire to help vulnerable and disadvantaged older people to live independently in the broader community.This role operates on a hybrid model split your time between working from home and across the Eurobodalla region in clients homes and in community locations.This position is a fixed term contract until June 2027.Responsibilities may involve: Provide specialised and intensive assistance to older people who face barriers accessing services and supports, who would otherwise fall through the cracks Provide face to face outreach services for vulnerable older people in the care finder target population so they can live independent in the community Effectively deliver on the care finders program outputs in accordance with the policy guidelines Maintain and improve the quality of life of the clients by liaising with service providers to monitor effectiveness and appropriateness of services providedTo Be Successful You Will Have Relevant tertiary qualifications in an appropriate field such social work, human services, aged care, community services or health and/or relevant experience. Previous experience in a similar role providing case management to socially isolated and/or disadvantaged people, ideally interacting with Aged Care services in a local setting Commitment to delivering person centred support that respects and responds to each persons individual needs, preferences, values and life experiences, supports each person to lead in decision making, respects and facilitates optimal consumer choice. A strong understanding of, and commitment to, cultural safety and trauma informed practice. Extensive skills, knowledge, experience and demonstrated ability to engage with older people experiencing complex issues related to their housing, financial, health and care needs. Effective interpersonal and communication skills (written and verbal) including a friendly and approachable manner appropriate for clients with complex needs Experience operating effectively in a variety of settings including in a clients home, at a centre or clinic, or in the community; proactively considering the safety and wellbeing of the client and yourself The ability to work as part of a team and be able to prioritise work to meet deadlines Current Drivers Licence and willingness to travel across the South Coast (Eurobodalla, Shoalhaven and Illawarra) region.Benefits for YouCompetitive pay and more cash in your pocket (less tax) with not-for-profit salary packagingFlexible working conditionsBirthday leave - relax and take a day off on us!Professional and career development opportunitiesMultiple career pathwaysDiscounted gym membershipsFree counselling via Employee Assistance Program (EAP) and staff wellness programHow to ApplyIf you feel this is the right role for you, wed love to hear from you! Simply click the Apply now button, fill in your details and submit. Once you apply, well be in touch to discuss your application. Or alternatively, please contactIRT Recruitment .All successful candidates will be required to undergo pre-employment checks including reference checks, pre-employment functional assessment and a National Criminal History Check. #J-18808-Ljbffr