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Frontline Support Specialist - Narrabri and Moree Community SupportsAdd expected salary to your profile for insightsJOIN US - SHAPE LIVES - BUILD YOUR CAREERChallenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through compassionate, collaborative, and people-focused services.About the Role:JOIN US - SHAPE LIVES - BUILD YOUR CAREERChallenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through compassionate, collaborative, and people-focused services.About the Role:Challenge Community Services is seeking a dedicated and experienced Frontline Support Specialist to join our Disability Services division. This pivotal role is perfect for a passionate individual who excels in providing high-quality, person-centred support, particularly to clients with complex and multiple support requirements.Complex Care Management: Provide tailored support for clients with complex needs, working with teams to develop care plans and manage health, behavioural, and crisis scenarios.Behavioural Support: Implement and manage behaviour strategies, de-escalate concerns, and ensure safety during emergencies.Mentorship: Lead and mentor staff, offering guidance and fostering a high-performing team culture.Client Engagement: Build strong relationships with clients and support networks, ensuring services align with individual goals and promote inclusion.Advocacy & Documentation: Advocate for client rights, maintain accurate records, and ensure NDIS compliance.Professional Development: Pursue ongoing learning, mentor future leaders, and demonstrate leadership aligned with organisational values.About You:Essential:Proven experience in high-intensity, person-centred disability support.Strong interpersonal and communication skills.Ability to model best practices in active support and mentor others.Commitment to continuous professional development.Ability to work independently and collaboratively.Certificate III or IV in Disability Support or equivalent.Desirable:Experience in leading complex care reviews and coordinating multidisciplinary teams.Understanding of NDIS Practice Standards and relevant legislative requirements.Requirements:Understanding of National Disability Insurance Agency (NDIA) processes.Current Australian Drivers Licence.Current NSW Working with Childrens CheckNDIS Worker Screening CheckCurrent Police CheckCurrent First Aid Certificate.Why Join Us?Schad''s Award Level 3 pay rates ($38.65 - $41.45) - based on qualifications and/or experience.Engage in continuous professional development and take part in our leadership succession planningCareer Growth: Engage in continuous professional development and take part in our leadership succession planning.Meaningful Work: Make a significant impact in the lives of individuals with disabilities and their support networks.Supportive Environment: Work in a collaborative team that values your expertise and contributions.Fitness Passport:access for you and your family to multiple facilities through the Fitness Passport programSalary Packaging Options and Entertainment/Meal Card (if eligible)Celebrate You: Take a day off on your birthday!How to applyWhen applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application.To apply and view the Position Description please click on the ''apply now'' button below or visit our website: www.challengecommunity.org.auConfidential enquiries can be made by contacting Angela Turnervia email angela.turner@challengecommunity.org.auClosing Date - 1st August 2025We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.Unlock job insightsSalary match Number of applicants Skills matchCommunity Services & Development 1,001-5,000 employeesChallenge Community Services has provided innovative and people-focused services to the community for over 65 years. Our offering to regional and metropolitan communities includes Disability Services, Foster Care, Allied Health and supported employment for people with a disability as part of our range of Business Services.Challenge Community Services operates throughout regional and metropolitan New South Wales, and the greater Brisbane area in Queensland. Our organisation is built on a strong workforce of over 1000 people, including over 90 employees with disability.Challenge Community Services has provided innovative and people-focused services to the community for over 65 years. Our offering to regional and metropolitan communities includes Disability Services, Foster Care, Allied Health and supported employment for people with a disability as part of our range of Business Services.Challenge Community Services operates throughout regional and metropolitan New South Wales, and the greater Brisbane area in Queensland. Our organisation is built on a strong workforce of over 1000 people, including over 90 employees with disability.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr