We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our Privacy Policy for more information.time type Full timeposted on Posted 2 Days Agojob requisition id R000072465About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post www.tollgroup.comToll Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.Transitions Consultant Parramatta & Adelaide - Expression of InterestThe OpportunityDue to ongoing growth within the business, we are looking to connect with Transitions Consultants to join our Government & Defence team in our offices across Parramatta & Adelaide.The significant focus of this position is related to ensuring services are delivered in accordance with contractual requirements. This includes arranging and completing on site visits to customers residences to determine the scope of the removal service. The role can be based in Adelaide CBD with local travel within the Greater Adelaide region or in Parramatta with local travel within the Greater Sydney region.As a transitions consultant, you will:Develop strong relationships with providers, establishing mechanisms of review and promote innovative solutions to ensure the successful delivery of contract requirements.Have a working knowledge of the contractual documentation relating to RS Providers including Deed of Agreement, Statement of Requirements and Minimum Standards.Reporting of Provider WHS incidents and safety conversations with the relevant Manager.Ensuring statutory regulations in relation to Compliance and Safety are adhered to by Providers.Understanding the culture of key clients and ensuring swift response and resolution of any service delivery issues.About youTo be successful in this role, you will need:Excellent experience in a customer facing customer service position.Relocations industry experience is a bonusIntermediate computer skills (microsoft office)Excellent customer service skills (written and verbal)This position is 90% on the road - current C class drivers licence is requiredPossess initiative, a strong desire to achieve results and a professional work ethic.Flexibilityand the abilityto adapt to constant changeMust be an Australian Citizen or Permanent ResidentWhat We Offer:Company vehicle with fuel card providedMarket competitive salaryA positive and collaborative work environmentOpportunities for professional growth and developmentLocal discounts on services and other special benefits for employeesWhat moves you?At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.Are you excited about this role but are concerned you dont meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.To find out more about us visit www.careers.tollgroup.comYou must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post www.tollgroup.comToll Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.Transitions Consultant Parramatta & Adelaide - Expression of InterestThe OpportunityDue to ongoing growth within the business, we are looking to connect with Transitions Consultants to join our Government & Defence team in our offices across Parramatta & Adelaide.The significant focus of this position is related to ensuring services are delivered in accordance with contractual requirements. This includes arranging and completing on site visits to customers residences to determine the scope of the removal service. The role can be based in Adelaide CBD with local travel within the Greater Adelaide region or in Parramatta with local travel within the Greater Sydney region.As a transitions consultant, you will:Develop strong relationships with providers, establishing mechanisms of review and promote innovative solutions to ensure the successful delivery of contract requirements.Have a working knowledge of the contractual documentation relating to RS Providers including Deed of Agreement, Statement of Requirements and Minimum Standards.Reporting of Provider WHS incidents and safety conversations with the relevant Manager.Ensuring statutory regulations in relation to Compliance and Safety are adhered to by Providers.Understanding the culture of key clients and ensuring swift response and resolution of any service delivery issues.About youTo be successful in this role, you will need:Excellent experience in a customer facing customer service position.Relocations industry experience is a bonusIntermediate computer skills (microsoft office)Excellent customer service skills (written and verbal)This position is 90% on the road - current C class drivers licence is requiredPossess initiative, a strong desire to achieve results and a professional work ethic.Flexibilityand the abilityto adapt to constant changeMust be an Australian Citizen or Permanent ResidentWhat We Offer:Company vehicle with fuel card providedMarket competitive salaryFlexible work arrangementsA positive and collaborative work environmentOpportunities for professional growth and developmentLocal discounts on services and other special benefits for employeesWhat moves you?At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.Are you excited about this role but are concerned you dont meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.To find out more about us visit www.careers.tollgroup.comYou must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.We''re on a mission to help move the businesses that move the world. With over 130 years'' experience, Toll Group, proudly part of Japan Post, operates an extensive global logistics network, covering road, air, sea and rail across 500 locations in more than 27 countries.We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow through curiosity, with industry-leading training, alongside talented experts. Play a vital role to deliver what matters while taking on diverse challenges and new responsibilities to move you, our customers and our world further.Register to sign up for personalised job alerts and stay informed about the latest job opportunities tailored to your preferences. #J-18808-Ljbffr
Job Title
Transitions Consultant