Skip to Main Content

Job Title


Work Management Product Owner


Company : ASIC


Location : Traralgon, Victoria


Created : 2025-07-22


Job Type : Full Time


Job Description

Add expected salary to your profile for insightsAt ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC''s purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm.As the Work Management Product Owner, you drive the evolution, coordination and seamless delivery of integrated work management products, leveraging enterprise tools like Genesys contact centres and custom business applications to enhance frontline services.Location - Traralgon, VIC (approximately 2 hours east of Melbourne)Salary between $123,444 - $144,386 (plus 15.4% Superannuation)Permanent roleApplications close at 11:59pm AEST, Monday, 21 July 2025The teamThe Registry & Intelligence (R&I) group provides trusted data, insights and services to support informed decision-making and confident participation in the Australian economy. ASIC manages over 30 legal registers, including the Companies and Business Names registers, holding details on 3.2 million companies and 2.7 million business names. These are the official sources of information for businesses, professionals, government and the public.The roleAs a Work Management Product Owner, you will:Leading a team to enhance frontline services.Establish and drive a roadmap for work management applications.Improve contact centre solutions for personalised experiences at scale.Collaborate with stakeholders to understand ASIC''s business needs.Work with the delivery team to detail requirements and propose solutions.Lead implementation planning, change management, and readiness activities.Represent user needs to ensure consumer-focused solutions.Use data insights to enhance user and staff experience and prioritise improvements.Provide strategic advice on user experience, interface, and accessibility design.Coordinate business testing and support representatives during testing.About youBachelor''s degree or above in IT, computer science, or a related field.Proven experience with Genesys and web application development and deployment.Skilled in gathering, documenting, and analysing business requirements.You will also demonstrate:Skilled in APIs, integration, digital portals, case management, and workflows.Experienced with multi-cloud web platforms (M365, Azure, AWS) and languages like Python, PHP, HTML.Engages with business users to gather requirements and improve processes.Strong in situational analysis and decision-making amid competing priorities.Balances business and IT strategies, processes, initiatives, and service delivery.Builds effective relationships with business and tech stakeholders.Familiar with Agile delivery methods.Excellent verbal and written communication skills.View the position description for more information or click apply'' to start your application. Applications close at 11:59pm AEST, Monday, 21 July 2025.About ASICASIC''s remit is one of the broadest of regulators across the world. ASIC regulates corporations, markets, financial services and consumer credit and monitors and promotes market integrity and consumer protection in the Australian financial system. Through our enforcement work, we hold to account those who contravene the law, working to achieve strong outcomes that address the greatest consumer and investor harms.ASIC is committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. Indigenous Australians are encouraged to apply as well as applicants from all backgrounds and with different abilities.We offer a range of employee benefits including:Attractive superannuationAdditional leave entitlements50/50 hybrid work-from home modelAssistance for study and professional developmentClick here to view ASIC''s salary and benefits guide.To read more about ASIC, you can visit our website or review our Corporate Plan.To work with us, you need to be an Australian citizen and be prepared to complete an ASIC Suitability and Baseline Assessment.Unlock job insightsSalary match Number of applicants Skills matchASIC is Australias integrated corporate, markets, financial services and consumer credit regulator.ASICs vision is for a fair, strong and efficient financial system for all Australians.To realise our vision we will use all our regulatory tools to:- Change behaviours to drive good consumer and investor outcomes;- Act against misconduct to maintain trust and integrity in the financial system;- Promote the strong and innovative development of the financial system;- help Australians to be in control of their financial lives.There is a reason for everything we do, every law we regulate, every action we take, every interaction we have with industry and consumers. Were proud of the difference we make.A future with ASIC means that you will work alongside those at the forefront of regulatory practice.We value what youll bring. We value those who have sharp analytical minds and are open to challenging the way things are done. Our opportunities cover all career stages from entry to leadership level.ASIC is Australias integrated corporate, markets, financial services and consumer credit regulator.ASICs vision is for a fair, strong and efficient financial system for all Australians.To realise our vision we will use all our regulatory tools to:- Change behaviours to drive good consumer and investor outcomes;- Act against misconduct to maintain trust and integrity in the financial system;- Promote the strong and innovative development of the financial system;- help Australians to be in control of their financial lives.There is a reason for everything we do, every law we regulate, every action we take, every interaction we have with industry and consumers. Were proud of the difference we make.A future with ASIC means that you will work alongside those at the forefront of regulatory practice.We value what youll bring. We value those who have sharp analytical minds and are open to challenging the way things are done. Our opportunities cover all career stages from entry to leadership level.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr