Job Title

Add expected salary to your profile for insights.As a Receptionist/Administrative Assistant, your primary responsibilities will include, but are not limited to:Front Desk Management: Acting as the first point of contact for new, existing, and potential patients; greeting and liaising with visitors in a professional and welcoming manner.Knowledge of Dental software for window (D4W) or Dolphin will be an advantage.Communication: Answering telephone calls, responding to inquiries, and relaying messages promptly and accurately.Appointment Scheduling: Coordinating and booking patient appointments using the practice management system.Billing & Payments: Collecting fees from patients, processing payments, and ensuring accurate financial records.Administrative Support: Providing general administrative and secretarial assistance to staff across the practice.Office Operations: Contributing to the smooth day-to-day running of the practice by maintaining organised systems and supporting workflow efficiency.Team Collaboration: Establishing and maintaining effective working relationships with colleagues, management, and external stakeholders.Customer Service Excellence: Demonstrating a high level of professionalism, empathy, and a positive attitude in all patient and staff interactions.Compliance: Adhering to all company policies and procedures, including confidentiality, privacy, and ethical standards.This role requires a strong ability to work both independently and as part of a team in a fast-paced environment. You must demonstrate initiative, efficiency, maturity, and a commitment to delivering exceptional customer service at all times. Knowledge of Dental software for window or Dolphin will be an advantage.Note: Duties and responsibilities may be amended to meet the evolving needs of the business. Engagement in any external business interests must be disclosed and approved in writing, ensuring no conflict of interest with company operations.Unlock job insightsSalary match, Number of applicants, Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years'' experience do you have as an Administrative Receptionist?Do you have customer service experience?How much notice are you required to give your current employer?Do you have a current Australian driver''s license?Do you own or have regular access to a car?Receptionist - Dental Specialist Practice8d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr