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Customer Care Roles Expression of InterestJoin to apply for the Customer Care Roles Expression of Interest role at BlackwoodsCustomer Care Roles Expression of Interest2 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Care Roles Expression of Interest role at BlackwoodsGet AI-powered advice on this job and more exclusive features.We are in an exciting time of growth and that means growing our fantastic Customer Care Team. We are looking for several full time Customer Care Consultants to join us in Canning Vale WA, to provide an exceptional level of service to our growing customer base.Our roles vary from entry level to experienced customer service capability.Whilst you will be focusing on delivering exceptional service to our customers and the market, no day will ever be the same! We have a learning and development program for the right candidates so you will be set up for success from the beginning.We are hiring quickly, with recruitment assessment centres starting soon, and an immediate start for those that are successful. Previous applicants for our Customer Care roles are also encouraged to apply.What Your New Role EntailsBuild engaging relationships with our customers and internal stakeholdersProcess customer orders and manage the end-to-end customer interaction activitiesHandle all Sales / Service & Backorder enquiries and strive for a first point of call resolution and a Service Excellence experienceDemonstrate a strong commitment to meeting the needs of customers to ensure their full satisfaction, by providing timely and quality serviceIdentify and assess customer requirements through appropriate questioning techniques to provide the best service and product mix to achieve the best DIFOT resultFoster good Customer communication to comfortably determine potential future sales or cross selling opportunitiesPlan for upcoming problems or opportunities relevant to customers and recommend and drive appropriate action via strong relationships with our Sales Managers and CustomersSeek opportunities to improve processes or create efficiencies within your work area and teamFoster teamwork and always offer assistance to othersWe have an amazing training program available so if youre concerned you dont have all the skills yet - we will train you!What Youll Bring With YouA curious and learning mindset to engage and grow with usWell-developed customer service skills with a customer first approachConfidence and experience with the Microsoft suite of products - Excel and Word are essential in this roleExcellent verbal and written communicationTime management skillsBe safety minded and promote all things safety within our branchAttention to detail and focus on completion of allocated tasksWork in a team environment that collaborates and celebrates!What we have on offer for you!To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:Competitive permanent salary, incentives and our amazing Team Member Discount Card to use at our Wesfarmers business including Kmart, Bunnings, Target & OfficeworksOngoing education and development opportunities to support you personally and professionally.Monday to Friday role so you can enjoy weekends with Family and FriendsA range of diversity and well-being initiativesSpacious indoor and outdoor break out areasRefer a friend program - earn up to $2,000 for each referral!Team events and celebrations to recognise our amazing Team MembersDiscounted offers from over 300 corporate partnersGenerous Wesfarmers annual share plansAttractive parental leave policy and moreFree onsite parking & more!NEXT STEPSIf you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.OUR STORYBlackwoods is Australias leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the worlds best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join Team Blackwoods, and lets help more people build a better Australia.We are part of the Wesfarmers business which means you will have the opportunity to create career connections across one of Australia''s most iconic organisations.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesRetail Office EquipmentReferrals increase your chances of interviewing at Blackwoods by 2xSign in to set job alerts for Customer Care Professional roles.Perth, Western Australia, Australia 4 days agoWilletton, Western Australia, Australia 2 days agoPerth, Western Australia, Australia 6 days agoBentley, Western Australia, Australia 1 month agoPerth, Western Australia, Australia 2 hours agoFremantle, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 2 weeks agoCustomer Service Specialist & Insurance Broking Administration AssistantPerth, Western Australia, Australia 1 day agoFront Office Receptionist/Housekeeping Attendant - PerthPerth, Western Australia, Australia 5 months agoPerth, Western Australia, Australia 2 weeks agoArmadale, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 6 days agoPerth, Western Australia, Australia 6 months agoPerth, Western Australia, Australia 1 month agoPerth, Western Australia, Australia 5 hours agoPerth, Western Australia, Australia 1 week agoSubiaco, Western Australia, Australia 6 days agoAssessment Support Officer and Complaints Triage Support OfficerPerth, Western Australia, Australia 5 days agoMurdoch, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 5 days agoRivervale, Western Australia, Australia 2 weeks agoKewdale, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 6 months agoFremantle, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 2 weeks agoMorley, Western Australia, Australia 1 week agoWest Perth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 1 week agoSubiaco, Western Australia, Australia 4 days agoPerth, Western Australia, Australia 1 week agoWere unlocking community knowledge in a new way. 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