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Program Support Officer (Up to 4 Months Temporary Opportunity)Join to apply for the Program Support Officer (Up to 4 Months Temporary Opportunity) role at Transport for NSWProgram Support Officer (Up to 4 Months Temporary Opportunity)14 hours ago Be among the first 25 applicantsJoin to apply for the Program Support Officer (Up to 4 Months Temporary Opportunity) role at Transport for NSWOrganisation/Entity: Transport For NSWJob category: Call Centre & Customer ServiceJob location:Parramatta, NSW, AU, 2150Job reference number: 101073Employment type: Fixed Term Full-TimeSalary range: $86195.0-$94810.0You put people at the heart and take pride in the impact of your work.Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.In this role, you''ll:Be working as part of a team delivering customer service solutions to participants in nine regulatory programs administered by the Customer Licensing Branch.This role will see you respond to calls and inbox enquiries and assisting by providing relevant information, documents or redirecting to appropriate units to provide solutions.You will undertake a range of administrative tasks in addition to responding to customers and ensure that all information is provided effectively, efficiently and in a timely manner in what is a challenging high-volume environment.Please note this is a Fixed Term full-time role until 30 November 2025.For more information on this position and business unit, view the role description.About YouYour high level of communication skills both verbal and written formed while performing inbound customer service roles, ideally in a regulatory environment, will see you excel in this role where you will show empathy to customers while resolving their queries.You''re recognised as a proactive enthusiastic team player, skilled at following systems and processes, with the ability to engage well with both internal and external stakeholders.Your experience in an inbound call centre and high-volume transactional work environment requiring good time management and accuracy will equip you well for this role.Who We AreTransport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.Join usOur workforce is as diverse as the community we serve. If youd like further information on our inclusion and diversity initiatives, visit Transport careers.We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.This role is hybrid-friendly, meaning you can mix in-person days at your teams home base location with remote days.What are you waiting for? Connect with us. Apply now!Applications close: 11:59 pm Tuesday 29th July 2025.For more information about this role, please contact SHARON.SORENSEN@TRANSPORT.NSW.GOV.AU.Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.Need some help with your application? Take a look at our application tips video series.Job Segment: Call Center, Law, Temporary, Customer Service, Legal, ContractSeniority levelSeniority levelEntry levelEmployment typeEmployment typeContractJob functionJob functionProject Management and Information TechnologyIndustriesTruck TransportationReferrals increase your chances of interviewing at Transport for NSW by 2xGet notified about new Program Support Officer jobs in Parramatta, New South Wales, Australia.Sydney, New South Wales, Australia 2 weeks agoNational Program Support Officer - ForWhenCarramar, New South Wales, Australia 2 weeks agoRegents Park, New South Wales, Australia 1 week agoMascot, New South Wales, Australia 2 weeks agoExecutive Assistant / Project CoordinatorSydney, New South Wales, Australia 3 weeks agoNorth Sydney, New South Wales, Australia 3 weeks agoSt Leonards, New South Wales, Australia 1 week agoParramatta, New South Wales, Australia 1 week agoBankstown, New South Wales, Australia 1 week agoChatswood, New South Wales, Australia A$54.00-A$54.00 3 weeks agoParramatta, New South Wales, Australia 8 hours agoHornsby, New South Wales, Australia 3 days agoNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 days agoSurry Hills, New South Wales, Australia 8 hours agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoSt Leonards, New South Wales, Australia 1 week agoRelease of Information Officer (Administrative Officer Level 3)Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia A$55.00-A$65.00 3 weeks agoProject Team Assistant / Office CoordinatorParramatta, New South Wales, Australia 1 week agoService Delivery Administration CoordinatorMacquarie Park, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 15 hours agoAdministrative Officer (Level 1) - Intensive Care ServiceSydney, New South Wales, Australia 1 day agoWakeley, New South Wales, Australia 2 weeks agoSystem Reform Administrative Project OfficerSydney, New South Wales, Australia 3 weeks agoSutherland, New South Wales, Australia 5 days agoWere unlocking community knowledge in a new way. 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