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Job Title


Senior Supply Chain Specialist


Company : Amplifon


Location : Melbourne, Victoria


Created : 2025-07-25


Job Type : Full Time


Job Description

About us:Amplifon is the global leader in the hearing care retail industry. Since 1950 weve been changing the lives of millions of customers all around the world. And though we are a global company thats constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.We are a global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With more than 17,500 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents. We attract, develop, and empower the most talented people to make more possible and demonstrate our values every day.Life at Amplifon:Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here youll find all the support, tools, and opportunities you need to grow, whether its through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.Amplifon Australia is looking for a Planning and Inventory Senior Specialist (internally known asSupply Chain Senior Specialist) to join our #makemorepossible team!Reporting to Supply Chain Manager, the Supply Chain Senior Specialist covers a key role in managing end to end inventory cycle for Amplifon, BayAudio and Attune. It includes managing the Sales and Operations Planning (S&OP) process, overseeing inventory in clinics and the central warehouse, optimizing replenishment and returns. This role acts as a conduit between central team in Amplifon corporate & local teams; driving local supply chain targets, strategic plans and continuous improvements.Key Responsibilities:Demand and Supply ForecastingAnalyse & prepare demand forecast through collaboration with marketing, sales, retail excellence, business intelligence and finance teams aligning with global targets.Guide and execute the Sales and Operations Planning, incorporate market trends and uplifts in the forecasting process, create awareness on inventory and supply across all levels of the organizationManage the monthly (M to M+4 horizon) and annual demand planning processEstablish and maintain effective relationships with external suppliers and act as the main point of contact for planning and forecastingInventory and replenishmentOversee & optimise replenishment to maintain optimal stock levelsMonitor service level at the SKU level-location level & provide recommendations to improve on shelf availabilityDrive adoption of the global stock model within Australia, defining clear targets on the various stock elementsIdentify and implement the appropriate stocking policy, to ensure rotation and optimize working capital and maximize service levels, ensure a strong focus on continuous improvementManage local inventory in warehouse and clinicsReturn FlowOptimise the return process, identify the best possible options for having a sustainable process that minimize waste, reduce costs while keeping operations in store smoothAlignment with Global team (Milan, IT)Maintain a strong connection with our global functional Supply Chain team/Planning workstream via regular touchpoints, monthly meetings to ensure alignment on processes and initiativesOther supporting tasksCoordinate and manage accurate month/year end stock takes for Clinics and Central WarehouseImplement inventory management & demand driven replenishment best practice to Bay & Attune.Identify and implement process improvements and internal controlsAbout you:Previous experience in planning and Sales and Operations PlanningExperience in store replenishmentExperience establishing metrics, KPIs and drive of positive changes within the businessPrevious experience using demand planning and forecasting tools and an ERP systemExperience in process improvement initiativesExperience managing a small teamStakeholder Management and ability to communicate clearly & effectively across al functions and levels of the business.Ability to work within a fast paced, dynamic environmentExperience with Microsoft office and Intermediate to advanced knowledge of Microsoft ExcelDemonstrated ability to design and implement detailed planning and replenishment processesAbility to negotiate with and influence key stakeholdersTertiary qualification in Supply Chain management, Engineering or related disciplineWhat''s in it for you?Competitive remuneration with performance bonus and full maintained company vehicleA day off to celebrate your Birthday!Yearly flu vaccinationsAmplifon training, career, and learning development opportunitiesFree access to our Employee Assistance ProgramFree Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friendsDiscounted Private Health Insurance and other benefits and productsInternational career opportunities within Amplifon globallyPutting People FirstOne of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.In addition, if youre ready to put in the hard work, well make sure your dedication and achievements are recognised.Ready to take the next step in your career? Amplify your purpose with Amplifon!As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply. #J-18808-Ljbffr