Job Title

Technical Services Lead - Pet Health page is loadedTechnical Services Lead - Pet HealthApply locations AU - Macquarie Park time type Full time posted on Posted Yesterday job requisition id R0022775At Elanco (NYSE: ELAN) it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. Were driven by our vision of Food and Companionship Enriching Life and our approach to sustainability the Elanco Healthy Purpose to advance the health of animals, people, the planet and our enterprise.At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, youll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.Making animals lives better makes life better join our team today!Your Role: Technical Services Lead Pet HealthAs the Technical Services Lead, you will play a pivotal leadership role within the Pet Health business, guiding a team of veterinarians to deliver best-in-class technical support for internal and external stakeholders. Youll represent technical strategy within the Pet Health Leadership Team and collaborate across functions to drive business growth, customer value, and innovation in animal health.In this role, youll lead technical initiatives, coach your team to elevate field capability, and support product education, innovation rollout, and strategic partnerships with key opinion leaders and veterinary professionals.Your Responsibilities:Lead, coach, and coordinate the technical services team, ensuring alignment with business strategy and team performance goalsDeliver impactful technical training and support to customers and commercial teams, including key account engagementRepresent technical leadership in national forums, conferences, and internal collaboration initiativesProvide in-field technical support to enhance customer experience and sales outcomesOversee product complaint investigations and ensure regulatory and compliance standards are metWhat You Need to Succeed (minimum qualifications):Education: Degree in Veterinary Science and registration as a veterinary surgeon in AustraliaExperience: Minimum 5 years in veterinary or animal health industry with exposure to technical or marketing functionsTop 2 skills: Strong commercial acumen and ability to translate complex technical knowledge into practical, customer-focused solutionsWhat will give you a competitive edge (preferred qualifications):Experience in companion animal practice or animal health industry (technical, sales, or marketing)Proven success in change management and cross-functional leadershipStrong ability to build influence with key opinion leaders and internal stakeholdersFamiliarity with CRM systems, Microsoft Office, and digital marketing toolsStrategic thinker with the ability to drive execution and manage ambiguityAdditional Information:Travel: ~3040% annually, including customer visits, conferences, and national meetingsLocation: Eastern Seaboard of Australia (within one hour of a domestic airport)Dont meet every single requirement?Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don''t necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!Elanco Benefits and Perks:Were proud to be an Employer of Choice (Australian Business Award 2023) and offer:Competitive salary packagingProfessional development and upskilling opportunitiesThe stability and innovation of a global animal health leaderA collaborative, values-driven culture that supports growth and purposeElanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status #J-18808-Ljbffr