Job Title

Add expected salary to your profile for insightsMycare Keeper is a trusted, values-driven provider of NDIS provider committed to delivering person-centred, high-quality support. We prioritise compliance, dignity, and community connection, with a growing team of dedicated professionals.We''re currently seeking an experienced Office Manager to oversee day-to-day operations, ensure organisational compliance with policy and legislation, and support the continuous improvement of service delivery and internal processes.The RoleReporting to the Director, this leadership role is ideal for someone highly organised with a background in healthcare or community services. Youll be responsible for managing administrative operations, supporting HR functions, overseeing compliance with the NDIS Practice Standards, Aged Care Quality Standards, and internal policy and procedures.Key ResponsibilitiesManage daily office operations including scheduling, systems, and administrationOversee, implement, and maintain organisational policy and procedures in alignment with NDIS and Aged Care requirementsCoordinate staff onboarding, HR documentation, and training complianceManage rosters, timesheets, and staff scheduling using MYP or equivalent softwareLiaise professionally with participants, families, coordinators, nursing staff, and allied health professionalsSupport and maintain internal audits, incident management, and reporting systemsWork closely with management on continuous improvement and quality assuranceAssist in financial operations such as invoicing and payroll coordinationSkills & ExperienceMinimum 23 years in a similar office or practice management role, ideally in community, healthcare, or disability servicesDemonstrated experience implementing and maintaining policy and proceduresStrong knowledge of NDIS Practice Standards, Aged Care Quality Standards, andExcellent communication, organisational, and team leadership skillsAbility to multitask, manage competing priorities, and maintain confidentialityProficient in Microsoft Office Suite and client management systemsCert IV or Diploma in Business Administration, Community Services, or related fieldNDIS Worker Screening ClearanceNational Police Check and Working With Children Check (NSW)Full working rights in AustraliaFamiliarity with NDIS Code of Conduct and complaints managementWhat We OfferA supportive, collaborative work culture with strong leadershipThe opportunity to shape and improve systems, policy and practiceProfessional development in a growing multi-disciplinary organisationCompetitive salary and a strong focus on work/life balanceGenuine opportunity to make a difference in the lives of othersApplication Deadline: 25/08/2025Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as an office manager? Do you have a current Police Check (National Police Certificate) for employment? Which of the following Microsoft Office products are you experienced with?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr