Job Title

The AHB Group is a leader in building residential homes. Our vision is deliberately simple: To be the home builder most known for changing consumer views on home building in Victoria.Our group consists of a range of different brands which cater to different markets, including Sherridon Homes, Royston Homes, Evo Homes, First Place, Soho Living, and Marque.Sherridon Homes is a leader in building residential homes across Victoria, and we are currently seeking a Customer Experience Coordinator to join our supportive and dynamic team in Bendigo.This role will play a crucial part in taking care of our customers from sales acceptance through to handing over the keys to their new home.The RoleDeliver an exceptional journey to our customers building a home experience.Work within a tight-knit and supportive team.Establish strong networks with internal and external stakeholders.Utilize technology, internal systems, industry knowledge, and AHB Group software to deliver a seamless customer experience.Maintain accurate data entry in line with the Customer Journey and AHB Group policies and procedures.Support the Construction team to achieve higher standards for our customers.About YouHigh emphasis on Customer Service.Caring and empathetic nature when dealing with clients and colleagues.Well-developed communication skills.High level of personal presentation.Driven with a Can Do attitude.Strong attention to detail.Enjoy the excitement of being part of a rapidly expanding business.Qualifications And ExperienceQualifications in the building industry are highly regarded.Highly developed computer literacy skills.Able to prioritize and handle a large workload.Strong work ethic and ability to multi-task.Strong written and verbal communication skills, including a professional phone manner.Whats On OfferA passionate and fun team.Training, development, and mentoring.Opportunities to grow within the organization.Above-market salary.Lollies, coffees, lunches, extravagant company events.Diversity, inclusion, and a bunch of fun people doing fun things.Onsite Parking.Next StepsIf it sounds like you, we encourage you to apply today to start the process. We look forward to receiving your application.Please note: You must have unlimited Australian work rights to be considered for this role, and be able to interview in person.To all our agency partners and prospective recruiters, we are confident in fulfilling this role ourselves. #J-18808-Ljbffr