Job Title

The Bay Hotel, Morningtons favourite watering hole is part of Ganley Group, a passionate Melbourne hospitality group with a penchant for heritage buildings.Set in the former Commercial Bank on Main Street, this heritage building is a unique piece of history. Its quintessential design draws inspiration from the 1900 Australian pub culture with a sprinkle of Irish Charm!Our mission is to create an unforgettable customer experience every time. To actively support the local community and provide a happy, positive and inclusive workplace for all our staff.We are now seeking an experienced Assistant Venue Manager looking for a new challenge in their hospitality career and wants to grow with our company.As the Assistant Venue Manager, you will be responsible for overseeing daily operations, staff management, customer service, inventory, and scheduling. You will work closely with the Venue Manager and other Assistant Venue Manager to ensure the smooth running of the business and provide exceptional service to our customers.What you will be doing:Assisting the Venue Manager in managing the day-to-day operations of the venueOverseeing the management of staff; sharing your knowledge through education and training as requiredMaintaining a consistent atmosphere that is on brand with the venueEnsuring the maintenance of our exceptional venue standards in relation to cleanliness and presentationManaging inventory and ordering supplies as requiredAssisting with scheduling staff and managing payrollWhat we are looking for:Hospitality management experience, ideally in a pub or nightclub settingStrong leadership and team management skillsExcellent communication and interpersonal abilitiesGreat customer service skills and the ability to resolve conflict and handle customer complaints effectivelyStrong problem solving skills with the ability to think effectively on your feetFlexibility in working hours, including evenings, weekends, and public holidaysWhat we offer you:Attractive annual salaryThe opportunity to elevate your career in managing a premium brand30% off all food and beverages across all Ganley Group Hospitality venuesSupport from Us:Ganley Group''s Head Office in St Kilda supports this role with Graphic Design, Bookkeeping, Marketing/Social Media Management, Accounts, Operations Management, Executive Chef and HR Advisory Services provided.We thank all applicants for their interest, however only those shortlisted for an interview will be contacted.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Do you have customer service experience? Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as an Assistant Venue Manager? How many years of people management experience do you have?23d agoDuty Manager - Jetty Road BreweryRiverland Group5d agoHospitality team leaderDevilbend Brewing Co Pty Ltd7d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr