Job Title

This is a People & Culture Coordinator role with Superloop based in Sydney, NSW, AU Superloop Role Seniority - junior More about the People & Culture Coordinator role at Superloop Company Overview Founded in 2014, and listed on the ASX since 2015, Superloops purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the market, leveraging Superloops Infrastructure-on-Demand platform. Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloops investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloops software platforms. Hundreds of thousands of homes and businesses rely on Superloop every day for their connectivity needs. Visit www.superloop.com to learn more. Role Purpose The People & Culture Coordinator will support the Group Head of People & Culture and the broader team, while also contributing to key projects that enhance the employee experience at Superloop. This role plays an important part in implementing streamlined HR processes and supporting initiatives across the employee lifecycle. Its an ideal opportunity for an enthusiastic coordinator looking to grow their HR knowledge, apply their analytical mindset, and gain hands-on experience in a fast-paced environment. Success in this role requires precision, discretion, strong organisational skills, and a willingness to get involved across a variety of tasks and projects. On Offer Free Home Broadband Free Mobile SIM plan Flexibility 3 days/week in the office Lunch on Wednesdays, snacks, donuts and more! Diverse and Inclusive Culture Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond. Learn through hands-on, face-to-face training, plus eLearning opportunities. Work on impactful projects, with peer feedback, coaching, mentoring, and networking. Key Responsibilities Prepare HR metrics and presentations for monthly leadership and Board reporting. Support the implementation of HR frameworks, systems, and strategic initiatives (e.g. diversity & inclusion, employee engagement, graduate programs, L&D, talent acquisition). Coordinate and deliver new employee inductions and onboarding, ensuring a smooth start for all new hires. Manage the People & Culture inbox and act as the first point of contact for HR-related enquiries. Draft and issue HR documentation including contract variations and employment verification letters. Maintain employee records and HRIS, ensuring accuracy in processing new starters, changes, and leavers. Conduct regular audits across HR databases and platforms to ensure data accuracy. Support regular and ad-hoc reporting, including HR analytics for Business Partners. Coordinate offboarding processes to ensure a seamless exit experience. Manage employee recognition activities, including milestone vouchers and welcome merchandise. Administer internal systems such as Training and Engagement Platforms, and maintain P&C intranet content. Qualifications And Experience Experience in a HR Coordinator, Administrator, or similar role. Advanced Excel and PowerPoint skills, with confidence in preparing metrics and working with analytics. Experience with HRIS, Payroll and Recruitment systems (desirable). Highly organised, able to prioritise and act with a sense of urgency. Strong attention to detail, time management, and communication skills (written and verbal). Able to work effectively in a fast-paced, constantly evolving environment. Complete discretion and commitment to maintaining confidentiality At Superloop, were dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members.As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. Were committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop. Before we jump into the responsibilities of the role. No matter what you come in knowing, youll be learning new things all the time and the Superloop team will be there to support your growth. Please consider applying even if you don''t meet 100% of whats outlined Key Responsibilities Preparing HR metrics Supporting HR frameworks Coordinating onboarding Key Strengths HR coordination Analytical skills Organisational skills HRIS experience Communication skills Confidentiality Why Superloop is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career thats right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Superloop not with Hatch.