This is a Associate Manager role with Stryker based in Melbourne, VIC, AU Stryker Role Seniority - mid level More about the Associate Manager role at Stryker At Stryker, we dont just build medical technology we empower people to make healthcare better. Were looking for a passionate, people-first leader to join our Field Service team as an Associate Manager, overseeing a high-performing group of Engineers across Victoria, South Australia, and Tasmania. This is your opportunity to lead a team that directly impacts patient outcomes and hospital performance through exceptional service and strong relationships. About ProCare At Stryker ProCare is Strykers dedicated service and support division, focused on keeping life-saving medical technology running at its best. From surgical power tools to advanced imaging and navigation systems, our Field Service Engineering team plays a critical role in servicing, repairing, and maintaining equipment across hospitals nationwide. We go beyond the fix partnering with clinical teams to optimise performance, minimise downtime, and support better outcomes for patients. At ProCare, service is more than a function its a promise. What Youll Do Lead from the front coach, support, and inspire a team of 810 Field Service Engineers to deliver standout service and teamwork. Build a high-trust, high-performance culture where collaboration, accountability, and recognition are the norm. Develop talent have meaningful, regular conversations with your team that focus on growth, motivation, and performance. Be present regularly travel to connect with your team and customers in person, ensuring they feel seen, heard, and supported. Partner cross-functionally work closely with sales, operations, and customer teams to ensure seamless service delivery. Who You Are A people leader at heart you''ve led and developed teams (ideally for 3 years), and it shows in how you build culture, develop talent, and bring people together around a shared goal. Industry background? Not a deal-breaker. Were less concerned with what field youve worked in, and more interested in how you lead. If youve led remote, customer-facing, or service-oriented teamseven better. Structured, yet flexible you bring clarity to chaos, create smart systems, and guide your team through change with calm confidence. Performance-minded you know how to keep a team focused and aligned, using data and feedback to lift performance in a supportive, motivating way. A connector you thrive on building relationships, whether its with your team, customers, or stakeholders. You listen, you care, and you follow through. Why Join Us? Make a difference that matters be part of a team that supports life-changing medical technologies behind the scenes. Join a people-first culture fun, supportive, and united by our shared purpose. Grow your career access ongoing development, meaningful stretch opportunities, and leadership support. Experience variety no two days are the same, and travel gives you a front-row seat to your teams impact. Enjoy real benefits from day one, with wellness, financial, and lifestyle perks designed to support you in and out of work. At Stryker, leadership is more than a title its how you show up. If youre ready to energize, elevate, and empower a team doing meaningful work, we want to hear from you. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Before we jump into the responsibilities of the role. No matter what you come in knowing, youll be learning new things all the time and the Stryker team will be there to support your growth. Please consider applying even if you don''t meet 100% of whats outlined Key Responsibilities Leading a team Building culture Developing talent Key Strengths Leadership Collaboration Performance Management Adaptability Relationship Building Coaching Why Stryker is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career thats right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Stryker not with Hatch.
Job Title
Associate Manager