Job Title

Apply now Job no: 525103Work type: Casual / TempLocation: Melbourne - CBDCategories: MarketingAre you a hospitality enthusiast with a knack for organisation, a great phone manner, and a passion for customer service? Australian Venue Co. is on the hunt for a Reservation Agent to join our Melbourne-based team!With a portfolio of 200+ iconic pubs, bars, and venues across Australia & New Zealand, were all about delivering memorable moments and that starts with a seamless reservation experience.What youll be doing:Managing incoming booking enquiries via phone, email & online platformsCoordinating reservations for group bookings, functions & eventsAssisting guests with tailored experiences across our venuesCollaborating with venue teams to ensure accurate and timely bookingsDelivering exceptional customer service that sets the tone for their visitWhat were looking for:Previous experience in hospitality or reservations (ideal but not essential)A friendly, confident phone manner and clear communication skillsStrong attention to detail and ability to multitaskA team player who thrives in a fast-paced environmentAvailability to work flexible hours, including weekendsWhy work with us?Flexible casual shifts with a growing hospitality leaderFun, social team environment based at our Central Support Office in MelbourneBe part of an exciting portfolio of venues, from iconic pubs to rooftop barsOpportunities to grow your career within the AVC networkAdvertised: 28 Jul 2025 AUS Eastern Standard TimeApplications close: 25 Aug 2025 AUS Eastern Standard TimeIn the spirit of reconciliation, we acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.We are a place free from discrimination, where everyone belongs. We respect and celebrate the diversity of our communities, including people of all cultural and faith backgrounds, classes, gender or sexual identities, ages and abilities and we are committed to creating a safe and welcoming space for all. #J-18808-Ljbffr