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Job Title


HARD ROCK LIVE - BOX OFFICE CLERK I - OC


Company : Seminole Tribe of Florida


Location : Shepparton, Victoria


Created : 2025-08-01


Job Type : Full Time


Job Description

OverviewAbout Seminole Hard Rock Hotel & Casino HollywoodSeminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, Bora Bora style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.Benefits & Perks:We offer rockin'' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit our full list of benefits.ResponsibilitiesUnder the supervision of the Box Office Supervisor, the incumbent provides quality guest service through the sale of tickets and Bingo reservations.Essential Duties and Responsibilities:Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.Assist guests with the purchase of admission passes.Obtain required approval and acceptance of various forms of payment (credit card, casino chips, debit cards, etc.).Reconcile cash and ticket media according to prescribed cash handling guidelines.Assist guests with lost tickets and passes. Reissue and/or refund according to established policies.Perform daily inspections for safety, quality and cleanliness at opening and closing, reporting deficiencies.Provide guests with general information to ensure a pleasant visit at the Seminole Hard Rock & Casino.Promote positive guest and employee relations at all times.Maintain a clean, safe, hazard-free work environment within area of responsibility.Perform other duties as assigned.QualificationsHigh school diploma or GED as well as one (1) to two (2) years of previous cashiering and/or ticketing experience preferred.Work Environment:While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.Closing:The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.As part of Seminole Gamings employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:Credit CheckCriminal Background CheckDrug ScreenDisclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments). #J-18808-Ljbffr