Accor Darwin, Northern Territory, Australia Join or sign in to find your next job Join to apply for the Reservations Agent role at Accor Accor Darwin, Northern Territory, Australia 5 days ago Be among the first 25 applicants Join to apply for the Reservations Agent role at Accor Get AI-powered advice on this job and more exclusive features. Company Description Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel are conveniently located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD. The hotels offer a prime location for both business and leisure travellers. Be a part of this journey Airport Development Group (ADG) has invested $25 million to transform the properties into a world-class destination. The major redevelopment includes upgrades to enhance the guest experience, including a new lagoon pool, a poolside restaurant, and tropical gardens, creating a serene and inviting atmosphere for exploring the Top End. Job Description Handle all incoming reservation inquiries in a timely manner, upselling and maximizing revenue opportunities. Answer all telephone calls within three rings professionally according to brand standards. Communicate special requests to relevant departments to ensure they are actioned appropriately and promptly. Qualifications Experience in a reservations environment or customer service experience, preferably in a hotel. Strong knowledge of computer systems including Microsoft Office and OPERA PMS. Fluent in English; additional languages are a plus. Additional Information We support your growth and learning, making work meaningful. Join us at Accor and explore limitless possibilities in hospitality. Visit to learn more. Aboriginal & Torres Strait Islander people are encouraged to apply. Seniority level Entry level Employment type Full-time Job function Other Industries Hospitality #J-18808-Ljbffr
Job Title
Reservations Agent