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Job Title


Support Officer


Company : Department of Justice QLD


Location : Brisbane, Queensland


Created : 2025-08-01


Job Type : Full Time


Job Description

Join to apply for the Support Officer role at Department of Justice QLDJoin to apply for the Support Officer role at Department of Justice QLDDepartment of Justice QLD provided pay rangeThis range is provided by Department of Justice QLD. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay range$76,217.00/yr - $84,571.00/yrIn the role of Support Officer, you will be part of a team assisting the delivery of the Commissions statutory functions, principally by providing excellent client and administrative services in response to contact from members of the public and the legal profession, as well as internal administrative support. Confidentiality and professionalism are essential to this critical frontline role.The role is in a busy office environment with increased demand on our regulatory functions. It is an opportunity to work with assessment officers, investigators and litigators in the Commissions discharge of its statutory functions in regulating the legal profession and promoting and enforcing the professional standards, competence and honesty of the legal profession in Queensland.ResponsibilitiesYou will work as part of the Commission''s frontline client service providers and broader complaints handling team with key responsibilities that require the ability to:Provide prompt, consistent and courteous service by telephone, email and in person, in a complaints-based environment to clients who are often aggrievedProvide high level interpersonal and communication skills to identify and manage client needs by the use of effective questioning and communicating effectively with and managing the expectations and demands of a wide range of internal and external clients ranging from senior members of the legal profession, through to legal firm clients and other members of the public who may have a limited understanding of the legal system and processesClearly and concisely summarise information obtained from telephone calls, emails and correspondence then enter this information into the Commission''s case management system using superior time management skillsProvide administrative support to the Commission which includes mail management, data entry as well as ordering and maintaining office suppliesProvide records management support which will include creating files, filing documents, scanning, photocopying, and archiving of recordsProvide support to the Commission''s functions and procedures which includes updating the Commission''s website, document templates, fact sheets and regulatory guidelines, and where able, assisting with graphic design and technology-based updates of such mediaUndertake other duties as directed by the Commissioner or senior staff from time to timeAlways maintain confidentiality and professionalism.Applications to remain current for 12 months.Job Ad Reference: QLD/649658/25Closing Date: Friday, 1st Augst 2025Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesGovernment AdministrationReferrals increase your chances of interviewing at Department of Justice QLD by 2xGet notified about new Support Officer jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 21 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 month agoInternational Support Officer - DE InternationalBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia $76,217.00-$84,571.00 1 day agoBrisbane, Queensland, Australia 9 hours agoSouth Brisbane, Queensland, Australia 4 days agoExpression of Interest - UQ Temps Administration OpportunitiesSt Lucia, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoSouth Brisbane, Queensland, Australia 1 week agoInternational Support Officer - DE InternationalBrisbane, Queensland, Australia 8 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 day agoHIS Transcription Administration OfficerSouth Brisbane, Queensland, Australia 6 days agoCommunity Connection Support Officer - BrisbaneBrisbane, Queensland, Australia 2 weeks agoProgram Support Officer - Integrated CareBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 21 hours agoInternational Support Officer - International Student ProgramsBrisbane, Queensland, Australia 21 hours agoEast Brisbane, Queensland, Australia 2 weeks agoBusiness Support Officer - Grants Management and FundingBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoEagle Farm, Queensland, Australia 2 weeks agoSouth Brisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia $73,997.00-$82,108.00 1 week agoWere unlocking community knowledge in a new way. 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