Job Title

Customer Service Representative - Bowral and Picton163118Distribution and Marketing (Branches, Contact Centre, Mobile Lending etc)BowralKick offyour banking career with acommunity minded and trusted bankSupportive team environment with great career pathwaysTwo part-time opportunities, 25 hours per week (Mon-Fri, 12.15pm-5.15pm) and 13.5 hours per week (days negotiable).Are you ready to start a rewarding career in banking?As aCustomer Service Representative,you will join our Bowral and Picton teams in providing great service and support to IMB Customers in relation to their financial needs.About the roleHaving conversations and interactions with customers via all channels, including face to face, phone and onlineand helping them with their banking and insurance needs and enquiriesExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems and digital platformsCash handling, balancing and administrative dutiesWorking with your Branch Managers and teams to collectively achieve the goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.About youExperience in sales and service, preferably in retail, banking or hospitality industriesCash handling experience and an accurate eye for detailA learning mindset and ambition to build a career in the banking industryAn aptitude for technology and proficient in MS Office programs/appsHonesty and integrity and take pride in diligently following procedures and policy in a regulated financial environmentA flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirementsA genuine desire to help people, work directly with customers as well as work with and support a teamThe willingness to travel within the region as required for training or staff relief.Due to internal movement, there may be upcoming full-time opportunities across Bowral and Picton. Please note on your application if you are also interested in future opportunities.About IMBIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking. IMBs purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years. An award winning and growing organisation, weve donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.IMB Benefits include:A supportive culture that actively promotes inclusion and the wellbeing of our employeesCompetitive remunerationProduct concessionsPaid parental leavePurchased leave optionsStudy assistanceGenuine investment in your learning and professional growth.To apply, follow the prompts. Applications close 10thofAugust 2025. For further information contact Suzannah Walker, Talent Acquistion - suzannah.walker@imb.com.au. Please note that email applications are not accepted. #J-18808-Ljbffr