Job Title

As a Member of the Support Services Centre team, you will report to the Customer Service Team Lead. Your responsibilities will include managing all customer service enquiries and requests, which may vary from resource reservations to work orders related to maintenance or general knowledge of Alice Springs. You will also collaborate with the SSC Planning and Scheduling team to create SAP work order notifications, close out work orders, and monitor SAP and Manage Engine dashboards.Essential ResponsibilitiesManage site office operations including room and phone payments, Wi-Fi passwords, online accounts, and locker assignments.Administer work orders, including close outs and scanning.Handle site office and accommodation room reservations and allocations.Manage Engine customer requests, including work order requests and conference room bookings.Respond to customer enquiries from walk-ins, phone calls, and emails.Create and manage SAP work orders, supporting the SSC planning and scheduling team in O&M and other departmental operations.Prepare general reports as required.Manage portal content and uploads for the SSC department.Ensure compliance with all site environmental health and safety requirements.Perform any other reasonable duties as requested.QualificationsMinimum EssentialExperience with SAPProficiency in computer software and applicationsAbility to work with minimal supervisionExperience working as part of a dedicated teamStrong communication and interpersonal skillsAdministrative skillsDesirableDiploma/Degree in Business Administration or equivalentAdministrator-level SAP experienceRecords management experienceAbility to develop innovative solutionsExperience in writing and developing policies and proceduresTickets and LicencesDriver''s LicenseExperience and Skills Minimum Essential2 to 3 years of experience in a similar roleFor further information, contact recruitmentaustralia@amentum.com.Pre-employment checks include referee checks, criminal history checks, a medical assessment, and a drug test.Applicants must be Australian citizens eligible for security and medical clearances applicable to the role.Amentum is an Equal Opportunity Employer, providing employment opportunities without regard to race, religion, color, sex, gender, national origin, age, veteran status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition, genetic information, or disability. Learn more about your rights under Federal EEO laws and related policies. #J-18808-Ljbffr