Job Title

About Us Gday Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G''day Rewards. Employing more than 2000 people Australia-wide, Gday Group has the largest park network in the country, offering an amazing customer journey. Discovery Parks Rockhampton is a large 10-acre property offering guests a full range of fully equipped cabins, powered sites and fantastic facilities that make it a popular destination year-round. The Role Front Office Receptionist Discovery Parks Rockhampton is seeking a welcoming Front Office Receptionist to be the face of our park. You will provide excellent customer service, process guest check-ins and outs, make reservations, and complete day-to-day administrative tasks. Key Responsibilities * Provide high standard of customer service * Process guest check-ins and check-outs * Accurately use booking system to make reservations and manage accounts * Coordinate with Housekeeping team to track accommodation readiness * Supply guests with information about property and local attractions * Complete day-to-day office administration tasks * Maintain great working relationships with park staff, residents, and guests Requirements * Previous Front Office experience in hospitality * Passion for delivering exceptional guest experiences * Proficient computer skills and knowledge of RMS or similar system * Excellent communication and interpersonal abilities * Accurately handle cash transactions * Strong organizational skills and attention to detail * Enthusiastic, positive attitude * Flexible availability for weekends, holidays, and evenings * Current driver''s license Benefits * Discounted stays at over 300 Gday Group holiday parks * Discounts from Gday Rewards partners * Service recognition awards * Access to Employee Assistance Program * Internal promotion opportunities Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children''s Check specific to the state may be required. This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery. The Gday Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.About the companyDiscovery Parks have caravan parks and cabin accommodation across Australia. If you want beachfront accommodation, a national park hideaway or to take the family on an affordable snow holiday,Discovery Parks will have the holiday park of your dreams.NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000. #J-18808-Ljbffr