Job Title

First Nations Case Worker (Identified Position)Youth Off The Streets is a not-for-profit youth services organisation that supports 1224-year-olds experiencing or at risk of homelessness and complex disadvantage.We walk alongside each young person as we seek to understand their needs and goals, and we offer the safety, support and education that helps them to realise their potential.The Role:The main function of the role is to undertake case management activities with clients presenting with varying degrees of complexity of needs, usually low to medium complexity and requiring shorter term responses. The role requires medium level effort to coordinate services and source solutions that meet the clients needs over a short period of time (3-9 months).The key to the role is the ability to understand and follow the needs complexity matrix and service guidelines in order to determine the type of response required to meet the needs. The case worker will be able to translate these needs into case plans that provide timely solutions creating stability and assisting clients in making informed decisions. The case worker will implement support approaches are culturally appropriate and promote the clients empowerment, autonomy, dignity and independence.Key Responsibilities:Maintain program caseloads within negotiated timeframes.Follow clients needs assessment process and matrix to identify client needs and assist in setting goals and objectives that form their case plan.Link clients to services that meet their needs.Provide information, advice and referral to clients.Accurate data capturing utilising assigned data collection systems.Develop and deliver group programs and initiatives that will encourage clients to meet their goals and connect with peers.Maintain and prepare reports on casework statistics and outcomes.Develop and maintain relationships with local interagency and referral and support networks, including government, services, business and community.Work with Team Leader on promoting our service to set up inbound and outbound referral pathways.Promote youth consultation and participation in internal and external meetings and forums. Contribute to the development of the program, including casework resources.Professionally representation of the services when dealing with service users and other stakeholders.Commitment to completion of annual mandatory training modulesExercise due diligence to prevent young people being exposed to harmWork in collaboration with team leader to review and evaluate activities and performance to ensure continuous improvement. Work with the team leader to determine referral of clients with complex needs to specialised intensive case management.Work in collaboration with youth workers and case workers and caseworkers undertaking intensive case management.Skills and Abilities:Identify as Aboriginal or Torres Strait IslanderExperiencing working in health, education, mental health, SEWB, counselling or social servicesDemonstrated experience and sound knowledge of case management theory, best practice principles, and case coordinationAbility to utilise referral pathways; apply trauma- and developmentally-informed and strengths based approaches; and to achieve client outcomesCapacity to work respectfully and effectively with Aboriginal and Torres Strait Islander people and people of diverse cultural backgroundsSolid communication skills, including written and verbal presentation skills, diplomatic and effective liaison and interpersonal skillsAbility to collect, document, evaluate and provide detailed reports on tasks, service delivery and outcomesPlanning, organisational and superior time management skillsAbility to work flexible hours and work afterhours in assertive community outreach as requiredDemonstrate a thorough understanding of the principles that underpin a child safe organisation including mandatory child protection proceduresHave an understanding of adolescent developmentStrong negotiation, conflict resolution, and communication skills. Ability to build relationships and act with sensitivity and understanding.Ability to understand issues faced by clients and their families, as well as ways to assist with these issues.Ability to apply therapeutic crisis intervention principles in crisis situations.Demonstrated ability to advocate on behalf of the Young People to their family and mainstream servicesAbility to manage a case load, in conjunction with following program guidelines and local referral pathwaysCommitment to continual professional developmentStrong understanding of the legislation relevant for the role i.e.: Child Safe principles, policies and responsibilitiesAwareness of risk factors associated with abuse and neglectRequirements:Qualification & ExperienceDiploma or working towards a certificate 4, in areas related to AOD, SEWB, mental health or social work, and/orAt least 2 years experience providing client support services and willingness to complete formal studying/trainingProof of Aboriginality(This is an Aboriginal and/or Torres Strait Islander Identified position. The applicants race is a genuine occupational qualification for this role and is authorised under Section 14(d) of the Anti-Discrimination Act 1977, NSW)At least 1 years experience in case management of Young PeopleWhat we can offer you:A supportive team environmentEAP for yourself and your familySalary packaging up to $15,900Rewards and benefits programTo ApplyPlease ensure you enclose a copy of your resume with your contact details and cover letter addressing the essential criteria (2 pages maximum).At Youth Off The Streets, diversity, equity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our people. It fuels our innovation and connects us closer to our customers and the communities we serve.Youth off The Streets is an EEO Employer and a child safe organisation. YOTS is committed to providing a safe environment where all children and young people are treated with respect and are protected from harm. We have zero tolerance for child abuse.This is a rare opportunity to join a passionate and high profile not for profit organisation that values the current youth of today and the youth of tomorrow.The successful candidate will be requested to submit applications for a NSW Working With Children Check and Police Check. You will also be required to have a valid Australian Drivers Licence and unrestricted Australian working rights.We encourage people who identify as Aboriginal or Torres Strait Islander to apply for this position.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a First Nations Case Worker? Do you have a current Working With Children (WWC) Check? Do you have a current Australian driver''s licence? Do you have experience in a community outreach environment? Have you completed a qualification in community services? Are you available to travel for this role when required? Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)Youth Off The Streets is a non-denominational community organisation working for disadvantaged young people who may be homeless, drug dependent and/or recovering from abuse. Youth Off The Streets supports these young people as they work to turn their lives around and overcome immense personal trauma such as neglect, physical, psychological and/or emotional abuse.It is our goal that these young people will leave our care drug free, with a high school education, living skills and a full-time or part time job in hand.Source: This is an extract from the company''s own website.Youth Off The Streets is a non-denominational community organisation working for disadvantaged young people who may be homeless, drug dependent and/or recovering from abuse. Youth Off The Streets supports these young people as they work to turn their lives around and overcome immense personal trauma such as neglect, physical, psychological and/or emotional abuse.It is our goal that these young people will leave our care drug free, with a high school education, living skills and a full-time or part time job in hand.Source: This is an extract from the company''s own website.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsProgram ManagerGWG Recruitment24d agoBehaviour Support Practitioner - Home Based Position (Full-Time, Part-Time)7d agoRegional Manager NDIS4d agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr