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RAC WA Joondalup, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Receptionist role at RAC WARAC WA Joondalup, Western Australia, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Receptionist role at RAC WAWe are looking for dynamic individuals to join our Joondalup contact centre based team as Receptionist. As the first point of contact for our members, you will play a crucial role in ensuring they receive the best support and solutions for their RAC product needs and generating leads for our sales team.This position works on a flexible roster between Monday Friday 7am 8.30pm and rotational Saturdays between 8.30am - 5pm.In this role, you will:Be able to remain composed, think on your feet and provide exception inbound customer service through a high volume of calls while maintaining a warm and professional tonePromptly identify the members needs and transfer to an accurate department using internal systemsAssist members with all RAC product inquiries promptly and professionally.Handle RAC product policy administration, applications, and cancellations accurately.Build and maintain strong rapport, ensuring a positive member experience from the first point of contact.Identify, acknowledge, follow up, and appropriately address member feedback.To succeed in this role, you will need:Exceptional customer service skills, displaying empathy and maintaining confidentiality.Strong problem-solving abilities and confident phone mannerA team-oriented, flexible, and reliable approach to work.Proficiency in administration, systems, and typing skills.High level of resilience and ability thrive in a busy environment.About RAC:At RAC, we value inclusivity and strive to foster a workplace that embraces contributions from all individuals. We encourage applications from people of all abilities, backgrounds, cultures, and identities, including Aboriginal and Torres Strait Islanders, members of the LGBTIQ+ community, and all age groups.RAC is committed to ensuring a flexible work environment. If you require assistance or adjustments to fully participate in the application process, please reach out to us at recruitment@rac.com.au.Join us in our mission to provide exceptional service and support to our members. Apply now to be a part of the RAC team!#BetterJourneysRACSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesConsumer ServicesReferrals increase your chances of interviewing at RAC WA by 2xSign in to set job alerts for Receptionist roles.Perth, Western Australia, Australia 1 week agoFront Office Receptionist/Housekeeping Attendant - PerthPerth, Western Australia, Australia 4 months agoPerth, Western Australia, Australia 3 weeks agoJoondalup, Western Australia, Australia 4 days agoPerth, Western Australia, Australia 15 hours agoWelshpool, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia A$70,000.00-A$70,000.00 3 days agoFremantle, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 1 week agoPatient Services Officer (Medical Receptionist)Joondalup, Western Australia, Australia 2 weeks agoOsborne Park, Western Australia, Australia 3 weeks agoPerth, Western Australia, Australia 3 days agoPerth, Western Australia, Australia 2 weeks agoPerth Airport, Western Australia, Australia 4 days agoAdministrative Assistant Accounts PayableMalaga, Western Australia, Australia 4 days agoMurdoch, Western Australia, Australia 1 week agoFremantle, Western Australia, Australia 3 weeks agoAdministration Assistant / Receptionist- Part time permanentSt James, Western Australia, Australia 4 weeks agoFront Office Receptionist/Housekeeping Attendant - PerthPerth, Western Australia, Australia 4 months agoSubiaco, Western Australia, Australia 14 hours agoPerth, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia A$90,000.00-A$90,000.00 2 days agoAssets and Infrastructure - Administrative AssistantRivervale, Western Australia, Australia 1 day agoYokine, Western Australia, Australia 3 days agoPerth, Western Australia, Australia 1 week agoVictoria Park, Western Australia, Australia 2 weeks agoAscot, Western Australia, Australia 1 week agoPatient Services Officer (Medical Receptionist)Wembley, Western Australia, Australia 3 hours agoPerth, Western Australia, Australia 1 day agoPerth, Western Australia, Australia 3 days agoClinic Administration Officer/Medical ScreenerKewdale, Western Australia, Australia 3 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr