Job Title

Join Suncorp''s New Contact Centre in Townsville! Suncorp is seeking passionate, customer-focused individuals to join our new Contact Centre team in Townsville. We are hiring Full-Time & Part-Time Customer Service Representatives as AAMI Specialists. The roles start on Wednesday, 27 August 2025. Well host Engagement Centres at our Townsville Contact Centre on Tuesday, 29 July and Wednesday, 30 July 2025. Responsibilities Deliver exceptional service to customers Provide tailored insurance solutions Meet and exceed sales and service targets Resolve customer concerns efficiently Why Youll Love Working at Suncorp Build your career with a company that values your growth, well-being, and success. We offer: Competitive salary: $60,500.20 + 12% super + penalty rates + incentives Milestone payment after 12 months Various leave benefits Hybrid working model Work-life balance support Staff and insurance discounts Recognition programs Career development opportunities Inclusive, diverse workplace Community engagement initiatives What You Bring Passion for customer service Strong problem-solving skills Target-driven motivation Teamwork and adaptability Resilience and proactive learning Training Period A 7-week, full-time, paid training program at our Townsville office will prepare you for success. Full-time work is required during training; afterward, you''ll transition to a flexible hybrid schedule. Home Office Setup As part of the hybrid role, you need: Reliable internet Ergonomic workspace (keyboard, mouse, dual screens, desk, chair) Private, distraction-free environment Ready to Make an Impact? Suncorp values community, quality service, and long-term careers in North Queensland. Join us and chase the sun. Apply now to become part of the Suncorp family! #J-18808-Ljbffr