Job Title

Accounts Receivable Customer Service Officer - Call CentreAccounts Receivable Customer Service Officer - Call CentreGet AI-powered advice on this job and more exclusive features.DIXON APPOINTMENTS | Recruitment Agency provided pay rangeThis range is provided by DIXON APPOINTMENTS | Recruitment Agency. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$40.00/hr - A$40.00/hr3-month contract, starting 7th July2 weeks of paid training providedFull-time, Monday to Friday | Onsite in BlackburnCompany:Dedicated to providing world-class, patient-focused mobile and emergency healthcare to the Victorian community, ensuring accessible care outside traditional hospital settings.Role:As an Accounts Receivable Customer Service Officer, you''ll play a key role in supporting our billing and debt resolution services within a busy call centre environment. You''ll handle customer enquiries, review billing disputes, and support service fee collections-all while delivering high-quality, empathetic service.Responsibilities:Manage a high volume of inbound and outbound callsDeliver excellent customer service and identify appropriate solutions for outstanding debtReview and assess individual customer circumstances to ensure accurate billingHandle accounts receivable and collections tasksManage a portfolio of customer accounts to support timely resolution of service feesRaise and follow up on billing or collection queriesPerform general administrative duties as requiredAbout you:Proven customer service experience, ideally in high-volume or call centre environmentsStrong communication skills - both verbal and writtenEmpathetic, calm under pressure, and able to think on your feetDetail-oriented with high accuracy and quality controlAble to manage sensitive situations with discretion and professionalismComfortable working independently and hitting performance targetsProficient in Microsoft Office (Excel, Word, MS Teams)Organised, adaptable, and proactiveThe Next Step:To apply for this role, it is essential that you have or willing to obtain a National Police Check. We encourage applicants from individuals living with disabilities.Reference number: NB77399Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.By submitting your application and other personal information, you consent to this information being collected in line with our privacy policy. Follow the link to learn more - Protecting your privacySeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesTelephone Call CentersReferrals increase your chances of interviewing at DIXON APPOINTMENTS | Recruitment Agency by 2xGet notified about new Customer Service Officer jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoEast Melbourne, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 2 weeks agoEast Melbourne, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 1 week agoBayswater, Victoria, Australia 5 days agoSouthbank, Victoria, Australia 1 week agoCustomer Experience Specialist - ServicesMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 4 weeks agoPort Melbourne, Victoria, Australia 1 day agoCremorne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoBranch Customer Service - Epping Area - Expression of InterestMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoCremorne, Victoria, Australia 23 hours agoPort Melbourne, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 1 week agoHeatherton, Victoria, Australia 6 days agoOakleigh, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 hours agoCustomer Service Officer (Scheduling/Rostering)Customer Administration Officer - Part TimeMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 7 hours agoCustomer Service & Administration ManagerMelbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr