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Assetlink Brisbane City, Queensland, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Service Team Member role at AssetlinkAssetlink Brisbane City, Queensland, Australia1 week ago Be among the first 25 applicantsJoin to apply for the Customer Service Team Member role at AssetlinkGet AI-powered advice on this job and more exclusive features.About AssetlinkEstablished in 1993, Assetlink is an Australian owned facilities services provider with over 2,500 people serving over 1200 customers nationwide. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.About AssetlinkEstablished in 1993, Assetlink is an Australian owned facilities services provider with over 2,500 people serving over 1200 customers nationwide. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.About The RoleWe are seeking a dedicated and enthusiastic Concierge team member to join our team, based at our clients site in the heart of Brisbane CBD. The core function of this role is to create an exceptional experience for team members, members, board, executives, and guests by supporting events, community activations, tech hubs, and facilities. You will play a crucial role in ensuring our client''s Hubs function optimally and are fit for purpose, keeping members'' best interests at the heart of service delivery. This role is Full Time, Monday to Friday from 8am-4pm.Key ResponsibilitiesManage front of house services, including meeting room bookings, catering requests, and concierge supplies.Handle courier requests, deliveries, and mail distribution efficiently.Support events with layout, setup, and breakdown activities, ensuring seamless execution.Assist with onboarding and offboarding activities, including building inductions and access card management.Maintain high standards of customer service and satisfaction through effective communication and problem-solving.Maintain and manage inventory of office supplies/uniform, ensuring stock levels are adequate and reorder as necessary.Assist in the implementation and communication of emergency procedures, ensuring all team members and guests are informed and prepared.What We Are Looking ForExcellent Communication Skills: Well-developed verbal and written communication skills, with the ability to interact effectively with a diverse range of people.Strong Interpersonal Skills: A friendly, pleasant, and outgoing demeanour, with the ability to build positive relationships and handle difficult situations diplomatically.Attention to Detail: High level of accuracy and attention to detail in managing tasks and processes.Organisational Skills: Ability to manage multiple tasks efficiently and prioritize workload effectively.Professional Presentation: Well-groomed and professional, with excellent personal presentation skills.Positive Attitude: A motivated and positive approach to the role, with a willingness to support and improve processes.Technical Proficiency: Basic computer skills, particularly in Microsoft Word, Excel, PowerPoint, and Outlook, as well as familiarity with internal systems.What We OfferA dynamic and supportive work environment.Opportunities for professional growth and development.Competitive salary and benefits package.If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Please submit your resume and cover letter outlining your suitability for the role.Assetlink''s Diversity CommitmentAssetlink is committed to maintaining, growing and supporting our diverse and inclusive culture, by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA, people with disabilities, women, and other diversity groups. Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesFacilities ServicesReferrals increase your chances of interviewing at Assetlink by 2xSign in to set job alerts for Customer Service Specialist roles.East Brisbane, Queensland, Australia 1 hour agoBrisbane, Queensland, Australia 1 week agoCustomer Experience Relationship RepresentativeEagle Farm, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoSouth Brisbane, Queensland, Australia 1 week agoSpring Hill, Queensland, Australia 5 days agoPinkenba, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 4 weeks agoEight Mile Plains, Queensland, Australia 2 days agoUpper Mount Gravatt, Queensland, Australia 6 days agoBrisbane, Queensland, Australia A$60,000.00-A$65,000.00 1 week agoRochedale South, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 18 hours agoBrisbane, Queensland, Australia 13 hours agoEagle Farm, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 month agoBrisbane City, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoEagle Farm, Queensland, Australia 1 week agoRocklea, Queensland, Australia 4 weeks agoBrisbane, Queensland, Australia $71,150.00-$78,951.00 3 weeks agoUpper Mount Gravatt, Queensland, Australia 22 hours agoBrisbane City, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 2 days agoBrisbane City, Queensland, Australia 6 days agoBrendale, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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