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Job Title


Trainer - Contact Centre


Company : Concentrix Services Pty Ltd


Location : Gold Coast, Queensland


Created : 2025-08-01


Job Type : Full Time


Job Description

Join Our Team as a Trainer at Concentrix!At Concentrix, we are dedicated to excellence in training and development. We are currently seeking a motivated and skilled Trainer to deliver high-quality training programs, enhance employee performance, and foster an engaging learning environment onsite at our Robina office.What youll be doingAs a Trainer, you will play a pivotal role in the onboarding and ongoing development of our team members.Deliver Training: Lead engaging training sessions and workshops tailored to meet the needs of new hires and current employees.Monitor Performance: Evaluate trainee performance and provide constructive feedback to enhance learning outcomes.Collaboration: Work closely with various functions to assess training needs and implement tailored programs.Reporting: Create and present detailed reports on training results, ensuring all stakeholders are informed on progress and outcomes.What we are looking for Proven experience in designing and delivering effective training programs. Exceptional communication skills, with an ability to convey complex ideas clearly. Strong interpersonal skills to build rapport with trainees and stakeholders. A commitment to staying current with training best practices. A Certificate IV in Training & Workplace Assessment would be highly regarded.Why will you love working with us?Free on-site parkingBe part of a supportive and innovative team.Opportunities for professional growth and development.A dynamic and inclusive work environment.Who are we?Concentrix is a global leader in customer experience solutions, providing extensive services in over 70 countries. In Australia, Concentrix offers superior customer engagement services with locations in Brisbane, Ballarat, Townsville, and the Gold Coast. The company serves diverse sectors including Superannuation, Banking, Luxury Tech Goods, Federal and State government, and Telecommunications, ensuring high-quality interactions often without you being aware that you are speaking to a Concentrix team member.Join us at Concentrix and be a key player in shaping the future of our workforce! Apply now!Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have a Certificate IV in Training and Assessment? How many years'' experience do you have in a training & development role? What''s your expected annual base salary? How much notice are you required to give your current employer?Note: The job posting appears to be active. The description provides detailed responsibilities, requirements, and benefits related to the Trainer position. The content is relevant, clear, and well-structured. Minor formatting improvements could enhance readability, but overall, it meets the criteria. #J-18808-Ljbffr