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Job Title


Carer Support Officer or Counsellor- Mt Isa


Company : Catholic Education Diocese of Rockhampton


Location : Mount Isa, Queensland


Created : 2025-08-01


Job Type : Full Time


Job Description

Carer Support Officer or Counsellor- Mt IsaJob No:NWRH156Location:Mount IsaEmpower unpaid carers through emotional support and tailored coachingMondayFriday only | Permanent full-time | Mount Isa location with travel to remote locationsHealthy salary + 5 weeks leave + salary packaging + birthday off!Come for the life experience, stay for the lifestyleAn exciting opportunity for a Carer Support Officer or Counsellor to join our dynamic Carers Gateway Team in Mount Isa on a full-time, permanent basis. Youll provide Carer Gateway services within an outreach framework, offering face-to-face and telehealth support in collaboration with a range of other allied health professionals.Youll facilitate Carer Coaching and In-person Peer Support, complete referrals and service reviews, and identify when additional services are needed, referring carers to the appropriate services when necessary. You will work with a diverse range of clients, set your own schedule, and have the chance to see the real difference your work makes as you enable rural communities to live and receive high-quality holistic care.This role will also identify and facilitate opportunities that promote the inclusion of, and build the capacity of, people and community groups to access Carer Gateway services and achieve healthy, strong, and connected communities.CounsellorIn addition to the foundations of the Carer Support Officer role, yourresponsibility will be todeliver high-quality mental health assessment, treatment and intervention services, as well as psycho-social supports to clients of the Carers Gateway.As aCounsellorwith NWRH you will have the opportunity to expand your skillset whilst working with a broad range of clients experiencing mild to moderate mental health concerns. This is also agreat opportunity for Social Workers interested in obtaining their Mental Health Accreditation.Skills and ExperienceTo be considered for the Carer Support Officer, you must hold aCertificate IV in Community Developmentor relevant community sector experience. To be considered for the Counsellor role, you must have a current registration with the Australian Association of Social Workers (AASW) or Australian Counselling Association (ACA) or Psychotherapy and Counselling Federation of Australia.You must also hold a current QLDBlue and NDIS Worker Screeningor be eligible to obtain.In addition, you will need a current, unrestricted C class Australian Drivers License and the right to live and work in Australia.Creating strategies to identify carers and communities and support them to access the Care Gateway services and supportSupport Carers with a high level of customer service ensuring Carers are listened to with patience and non-judgementConduct registration and complete STAR services in order to commence service deliveryFacilitate and support direct service delivery to client cohorts in various communitiesEnsuring the service approach incorporates the following service principles: Carer Focussed, Practical and Flexible, InclusiveCreating an environment which Carers will find welcoming, real and inclusiveDevelop support relationships with Carers which are positive and are built on NWRH valuesDevelop a Community Engagement Plan which guides engagement efforts within NWRH service areasSupport and coordinate events for target groups to increase the profile of the Carer GatewayRepresent the Carer Gateway to various agencies and professional networks, the local community and carersWhether you are looking for a change of scenery, anew adventure or a chance to give back to the community, this is an opportunity tomake a real and valuable contribution.Put your knowledge and experience to good use, whilstgaining invaluable regional healthcare experience.About the pay and benefitsA healthy salary (commensurate with skills, qualifications, and experience)Salary sacrificing options up to $15,900;5 weeks annual leave plus leave loading of 17.5%;10 Days Paid Professional Development Leave;Continuous Professional Development;Paid Parental Leave and Paid Partner Leave;EAP for you and your family;Work with a supportive, dynamic and innovative leadership team;Have your birthday off on us!Recognition of Service ($500 after 2 years of service!)Furthermore, you will have the autonomy and independence to really make this role your own, drive the future ofNWRHand forge your own career path with significant opportunities for ongoing career development!Next StepsWere reviewing applications as they arriveapply today!Don''t quite meet every single requirement, but still believe you''d be a great fit for the job? We''ll never know unless you hit the ''Apply'' button. Start your journey with us today.At NWRH, we provide allied health, home and community supports, mental health and wellbeing and headspace services throughout rural, regional and remote Queensland. Our goal is to assist in improving the physical, social and emotional wellbeing of the clients we work with.Our team aim to make sure you, your loved ones and your carers receive the help you need. Whether youre struggling with daily tasks or just need a little extra assistance, the right healthcare could improve your quality of life. We are a multidisciplinary organisation and can arrange local, professional care to suit your needs, from support workers to community care drivers, physiotherapists, speech pathologists, mental health workers and more.We serve over 50 communities across remote, rural and regional areas of Australia, including Townsville, Mount Isa, Longreach, Normanton, Doomadgee, Cloncurry and Mornington Island.Please note:You must have the right to live and work in AustraliaYou will be required to travel by road and/or in small planes to communities distant from your catchment area on a regular basis, so must be comfortable with this aspect of the roleA C class Drivers License (manual preferred) is also an essential requirementAll final applicants will be asked to consent to a criminal record check, and NDIS Worker Screening Check, and Blue card (if not AHPRA registered).Indigenous Australians arestrongly encouraged to apply.We encourage people with disabilities who have relevant skills and experience to apply for any advertised vacancies.Please note that unsolicited resumes from recruitment agencies will not be accepted.About NWRHNWRH is a vibrant, leading not-for-profit provider ofcommunity and outreach-based allied health, mentalhealth, aged care, wellbeing and disability services.Weve been providing services to more than 50communities throughout regional, rural and remoteAustralia since 1993.NWRH harnesses the diversity, energy and professionalismof a large team of multidisciplinary healthcareprofessionals. We share a commitment to culturalcompetency, providing a comprehensive and robust modelof healthcare service delivery.At NWRH, youll have the opportunity to work in rural,remote and regional locations, be part of a supportive,multidisciplinary team and feel rewarded by the realdifference we make in peoples lives. Grow, bothpersonally and professionally, and set yourself up forsuccess throughout your career!Apply Now!First name *Last name *E-mail *Digits only or add + for international numbersStreet *Street Cont.City, Town or Suburb *Postcode or Zipcode *Country *State, Region or Province *LinkedIn URL(Please click on your profile and copy the URL from your profile page.)QuestionsPlease confirm if you have worked for our organisation prior? *YesNoNot SurePlease outline your eligibility to work in Australia *I am an Australian Citizen/Permanent ResidentI am on a visa that doesn''t require sponsorshipI am requiring sponsorshipDo you currently hold a QLD Blue Card and NDIS worker screening, or are willing to obtain prior to commencing employment?Mark all that apply. *I hold a QLD Blue CardI hold a NDIS Worker Screening ClearanceI am AHPRA Registered and have NDIS Worker Screening ClearanceI am AHPRA Registered and do not have NDIS Worker Screening ClearanceI have neither but willing to obtainDo you have a current C Class driver''s licence? *YesNoOtherAre you applying for the Carer Support Officer or Counsellor position? *Carer Support OfficerCounsellorAre you residing in Mount Isa or looking for relocation? *I reside in Mount IsaLooking to relocatePlease outline your relevant qualifications and registrations. *Having read the information provided, why are you attracted to this opportunity and why do you think you would be the best candidate for the role? *What are your salary expectations? *If successful, when would you be able to commence employment with NWRH? * #J-18808-Ljbffr