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Job Title


Front Office Receptionist - Townsville


Company : G'day Group


Location : Townsville, Queensland


Created : 2025-08-01


Job Type : Full Time


Job Description

Join to apply for the Front Office Receptionist - Townsville role at G''day Group2 days ago Be among the first 25 applicantsJoin to apply for the Front Office Receptionist - Townsville role at G''day GroupGet AI-powered advice on this job and more exclusive features.About UsGday Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G''day Rewards. Employing more than 2000 people Australia-wide, Gday Group has the largest park network in the country, offering an amazing customer journey.About UsGday Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G''day Rewards. Employing more than 2000 people Australia-wide, Gday Group has the largest park network in the country, offering an amazing customer journey.Discovery Park, Townsville offers a range of fully equipped cabins, caravan sites and great facilities for all our Guests including the new waterpark which is always a big hit with the kids.The RoleDutiesWe are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:Providing a high standard of customer serviceProcessing guest check-ins and outsAccurately using the park booking system to make reservations and manage accountsCoordinate with the Housekeeping team to track readiness of accommodationSupply guests information regarding property and local areas of interestCompleting the day-to-day office administrationMaintain excellent relationships with the park teams, residents and guestsWhat We Look ForTo be successful in this role you will have:Previous Front Office experience within the hospitality industry.Passionate about delivering exceptional Guest experience.Proficient computer skills, including knowledge of RMS.Excellent communication and interpersonal skills.Ability to handle cash transactions accurately.Strong organizational skills and attention to detail.Enthusiastic and positive attitude.Flexibility to work weekends, public holidays, and evenings as needed.Current drivers licence essentialBenefits to YouDiscounted accommodation at over 300 G''day Group holiday parks nationally.Discounts with our Gday Rewards PartnersService recognition awardsAccess to Employee Assistance ProgramInternal promotions and opportunitiesHow To ApplyAre you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children''s Check specific to the state may be required.This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.The Gday Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesTravel ArrangementsReferrals increase your chances of interviewing at G''day Group by 2xSign in to set job alerts for Front Office Receptionist roles.Shelly Beach, Queensland, Australia 2 days agoTownsville, Queensland, Australia 1 day agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr