Job Title

Primary Details Time Type: Full time Worker Type: EmployeeLocation: Sydney or MelbourneType: Permanent, full timeHybrid, happy to talk flexible workingThe opportunityA rare and impactful opportunity has arisen to join our AUSPAC People team asHead of Advisory Services a pivotal leadership role responsible for shaping the strategic direction and operational excellence of three critical teams:Workplace Relations,Work Health and Safety (WHS), andLeader Assist (which provides advice and support to People Leaders on navigating people-related matters).Your new roleReporting to theGeneral Manager Talent and Partnering, this role is ideal for a seasoned people leader who thrives in complex environments. You will provide strategic direction, operational oversight, and thought leadership to ensure the delivery of consistent, high-quality, and compliant people services. Youll work closely with senior stakeholders to uplift capability, manage risk, and drive continuous improvement across the employee experience.Key ResponsibilitiesLead and develop high-performing teams across Workplace Relations, WHS, and Leader Assist, ensuring alignment with business and people strategies.Oversee the management of complex Employee Relations / Industrial Relations matters, enterprise-wide initiatives, and the development of compliant and pragmatic workplace relations frameworks.Set the strategic direction for WHS programs, ensuring legislative compliance, risk mitigation, and a proactive safety and wellbeing culture.Drive the design and delivery of services through our Leader Assist team that supports people leaders with timely, expert guidance and process excellence.Use data and insights to identify trends, inform decision-making, and proactively address people-related risks and opportunities.Partner with senior leaders to embed people strategies into business planning and lead the uplift of capability across the broader People team.About you:You are a seasoned HR leader with deep expertise across employee relations, safety, and advisory services.You bring:Proven experience leading multidisciplinary people teams in complex, matrixed environments.Strong knowledge of Australian employment legislation, WHS frameworks, and best practice HR service delivery.A strategic mindset with the ability to translate insights into action and influence senior stakeholders.A collaborative and people-centred leadership style, with a passion for coaching and capability uplift.A track record of driving continuous improvement and delivering measurable outcomes.An employment law background would be highly advantageous particularly in navigating complex ER/IR matters and shaping policy and governance frameworks.The recruitment process will include 2-3 stages of interview, psychometric assessments and background checks.About QBE We can never really predict whats around the corner, but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage. Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. Were proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 1 3 ,000 people working across 27 countries, were big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment what if it was yours too? Your career at QBE lets make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: Hybrid Working a mix of working from home and in the office to enhance your work/life balance Life Leave, supporting the life events we all experience, leaving your annual leave for rest Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 w e eks gender-equal flexible leave for all new parents, including paid super Voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums A range of discounts on insurance products, car hire, hotels, goods and services Rewards & Recognition We value our employees experience with us and are proud to have been recognised for the following awards: 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Platinum employer on the Australian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTQI+ workplace inclusion Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates Family Friendly Workplace accredited employer since 2021 Apply now APPLY NOW and lets make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks t hrough our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com Skills:Application Close Date: 04/08/2025 11:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr