Job Title

About UsGday Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G''day Rewards. Employing more than 2000 people Australia-wide, Gday Group has the largest park network in the country, offering an amazing customer journey.Discovery Parks Rockhampton is a large 10-acre property offering guests a full range of fully equipped cabins, powered sites and fantastic facilities that make it a popular destination year-round.The RoleFront Office ReceptionistDiscovery Parks Rockhampton is seeking a welcoming Front Office Receptionist to be the face of our park. You will provide excellent customer service, process guest check-ins and outs, make reservations, and complete day-to-day administrative tasks.Key ResponsibilitiesProvide high standard of customer serviceProcess guest check-ins and check-outsAccurately use booking system to make reservations and manage accountsCoordinate with Housekeeping team to track accommodation readinessSupply guests with information about property and local attractionsComplete day-to-day office administration tasksMaintain great working relationships with park staff, residents, and guestsRequirementsPrevious Front Office experience in hospitalityPassion for delivering exceptional guest experiencesProficient computer skills and knowledge of RMS or similar systemExcellent communication and interpersonal abilitiesAccurately handle cash transactionsStrong organizational skills and attention to detailEnthusiastic, positive attitudeFlexible availability for weekends, holidays, and eveningsCurrent driver''s licenseBenefitsDiscounted stays at over 300 Gday Group holiday parksDiscounts from Gday Rewards partnersService recognition awardsAccess to Employee Assistance ProgramInternal promotion opportunitiesBefore receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children''s Check specific to the state may be required.This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.The Gday Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment. #J-18808-Ljbffr