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Join MSWA as a Customer Service Rep and support people with neurological conditions through WA''s most exciting fundraising campaign! 24th July, 2025 Are you a customer service, sales, or fundraising superstar? Ready to be part of one of WAs biggest and most impactful campaigns? MSWA is expanding our dynamic contact centre team, and were looking for enthusiastic individuals to help us deliver incredible results. Join MSWAs Largest Lottery Campaign as a Customer Service Representative This is a casual position, based in our Belmont Office with flexibility of shifts to suit your lifestyle and needs! What you''ll be doing Answering calls, emails, and messages with warmth and professionalism Promoting MSWAs lottery products and encouraging donations Hitting sales targets and celebrating team wins Solving problems and making customers feel valued Keeping accurate records and staying sharp with ongoing training About you You love engaging with people and have experience in customer service, sales, or fundraising (experience in lottery ticket sales is a plus!). Comfortable using computer systems and quickly adapting to new tools. Youre motivated to meet or exceed sales targets and help us raise funds for a meaningful cause. NDIS Clearance: Youll need to have NDIS clearance or be willing to obtain it. Why MSWA Flexible Hours: Perfect for students who have recently finished their studies, individuals on a gap year, those needing flexible hours between travels, or parents looking for work during school hours. Convenient Belmont Location: Easy access with plenty of parking available Career Growth: MSWA values its employees and offers a great opportunity for career progression. Salary packaging: As a not-for-profit organisation, we offer generous salary packaging optionscurrently up to $18,500 can be packaged to cover living expenses, mortgage payments, or car leasing, meaning you pay less tax on your income! Other benefits: We also offer generous leave policies, discounts with major retailers, and the opportunity to do challenging and rewarding work every day. Meaningful work: Above all, youll be part of MSWAs purpose to empower Western Australians living with neurological conditions to live their best lives. Who we are MSWAs purpose is to empower Western Australians with neurological conditions to live their best lives. Our lotteries and raffles have been an integral part of life in WA for over 30 years, helping thousands of supporters win incredible prizes while raising funds for vital services. Sound Good? Heres What Happens Next We know your CV doesnt tell the whole story. Thats why weve partnered with VERVO to create a skills assessment, so you can show us what youre capable of! Once you apply, you will be asked to complete the assessment and if you hit the mark, you will be asked to attend an assessment centre/interview in person. #J-18808-Ljbffr